Reception and Administration Coordinator

Bayside Health; City of Melbourne; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Salary Packaging & Novated Leasing

On-site Car & Bike Parking

Fitness facilities on site

Child Care Services at The Alfred

Job summary

Bayside Health is seeking a Reception and Administration Coordinator to manage the front desk and key administrative functions for The Alfred Foundation. The role involves greeting visitors, answering calls, and supporting fundraising and communications activities.

You will coordinate with donors, suppliers, and the administration team, applying strong interpersonal skills and a calm, professional approach in a busy health environment.

Qualifications

• Minimum three years’ experience in a similar reception/administration role.
• Exceptional interpersonal and customer service skills with a professional disposition.
• Ability to manage multiple tasks, prioritise, and remain calm under pressure.
• Proficiency with Microsoft 365 (Word, PowerPoint, Excel, Outlook); comfortable with technology.
• Experience with CRM databases, particularly Salesforce, is desirable.

Responsibilities

• Run the reception area: greet visitors and answer phones.
• Oversee administrative functions for The Alfred Foundation.
• Provide support for fundraising and communications activities, including events.
• Correspond with donors and liaise with suppliers.

Skills

Interpersonal skills

Customer service

Multitasking

Communication

Tech-savvy

Tools

Salesforce

Microsoft 365

Job description

Reception and Administration Coordinator

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Ongoing Appointment
• Full time - 80 Hours + ADO (1.0 EFT)
• Classification: Managers and Administrative Worker Grade 2(HS2)
• Located at The Alfred

The Department

The Alfred hospital is a Melbourne icon. For more than 150 years it has been providing leading health care services to the people of Victoria and beyond. The Alfred Foundation creates and nurtures philanthropic partnerships between the community and The Alfred, generating funds that lead to better health care.

The Role

Reporting to the Administration Manager, the Reception & Administration Coordinator is a pivotal role with responsibility for organisational administrative functions and is the public facing role of The Alfred Foundation.

Specifically, the role runs the reception area (including greeting all visitors and answering the phone) and oversees the administrative functions for The Alfred Foundation. The role is also responsible for providing support for fundraising and communications functions including event support, corresponding with donors and liaising with suppliers.

Skills

A minimum of three years’ experience in a similar role with experience in providing administrative support is essential. Exceptional interpersonal and customer service skills combined with a professional and mature disposition are critical in this position. You will be able to manage multiple tasks at once, prioritize your time and remain calm under pressure.

A high level of proficiency in Microsoft 365 including Word, PowerPoint, Excel and Outlook, and a high degree of comfort with technology generally is required.

Experience with CRM databases, particularly Salesforce, is desirable.

• Salary Packaging & Novated Leasing through Maxxia.
• On-site Car & Bike Parking (Subject to Availability)
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children’s Services

Applications Close: 11pm AEST, wednesday 14th of October 2026

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.