Ward Support Assistant

Alfred Health; City of Melbourne; On-site; AUD 55,000 - 73,000; Full time

Benefits offered by this job

Salary packaging

Onsite car & bike parking

Fitness Passport membership

ProSport pre-tax memberships

Job summary

Alfred Health in Melbourne invites applications for a Ward Support Assistant role at The Alfred. The position provides patient- and stakeholder-facing support and performs scheduled ward tasks to ensure efficient service delivery.

Part-time and full-time opportunities are available, up to 76 hours per fortnight, with morning, afternoon and night shifts. The role includes salary packaging and onsite staff benefits such as parking and fitness programs.

Qualifications

• Certificate III in Health Services Assistance required.
• Ability and adaptability to participate in change.
• Willing to participate in training and education to improve performance.

Responsibilities

• Provide customer-focused service to patients and stakeholders.
• Perform scheduled and ad-hoc ward support tasks.
• Ensure ward services are delivered efficiently and effectively.

Skills

Excellent communication

Adaptability

Change readiness

Willingness to training

Education

Certificate III in Health Services Assistance

Job description

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Part time and full time positions available (up to 76 hours per fortnight)
• Morning, Afternoon and Night shifts available
• Located at The Alfred
• Great staff benefits, including salary packaging

The Department

Alfred Health Support Services provides non-clinical support services across Alfred Health, these services include cleaning services, car parking and fleet management, waste management, gardens and grounds, distribution, security and access control, ward support, linen services, ancillary services, food services and hospitality.

The Role

The Ward Support Assistant will provide a customer focused service to patients and relevant stakeholders of Alfred Health and adhere to all requirements ensuring the support services are delivered in an efficient and effective manner. The Ward Support Assistant will perform all scheduled and ad-hoc support tasks within a specific ward as required.

Qualifications and Experience Required

• You must hold a Certificate III in Health Services Assistance
• Have the ability and adaptability to participate in change
• Have completed or be willing to participate in training and education appropriate to improve skills required for the performance of the position
• Excellent communication skills both written and verbal
• Background in ward support or similar position in health care setting

Salary packaging & novated leasing through Maxxia

• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability

Access for you and your family to an extensive network of health and fitness facilities through Fitness Passportmembership

Enjoy excellent onsite fitness facilitiesat The Alfred via ProSport(pre-tax memberships)

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contactDaniel Pham, Ancillary & Ward Support Manager – *******@alfred.org.au

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.