Reception & Admin Coordinator (Maternity Leave Cover)

Mecwacare; Melbourne; On-site; AUD 60,000 - 74,000; Full time

Benefits offered by this job

Not-for-profit benefits

Employee discounts

Discounted health insurance

Employee assistance program

Board scholarships & awards

Work-life balance

Job summary

mecwacare Squires Place in Altona North, VIC is seeking a Reception/Administration Officer on a maternity leave cover basis. You will provide front-desk and administrative support for one facility and assist with rostering across sites when required.

The role requires strong customer service, experience in rostering, and excellent organisational skills. Working Monday to Friday, 38 hours per week, you will help ensure smooth daily operations in a Not‑for‑Profit aged care setting.

Qualifications

• Experience in reception, customer service and administrative support.
• Experience managing staff rosters, shift allocations, leave requests and replacements.
• Sound understanding of aged care operations, staffing requirements and skill mix considerations.
• Knowledge of workforce compliance requirements, including award conditions and roster management.
• Experience providing professional reception and customer service to residents, families and external stakeholders.
• Strong administrative skills, including data entry, record keeping, filing and document management.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and typing speed.
• Experience using rostering systems such as Humanforce and/or Workday.
• Strong organisational and time management skills with attention to detail.

Responsibilities

• Provide courteous reception and administrative support to the facility.
• Assist with rostering of staff for one facility and relief rostering across mecwacare sites when required.
• Support the Facility Manager with administrative duties and projects.
• Liaise professionally with residents, families, staff and external stakeholders.
• Contribute to smooth day-to-day operations and a welcoming environment.

Skills

Reception experience

Customer service

Administrative skills

Roster management

MS Office

Workforce systems

Communication skills

Attention to detail

Privacy knowledge

Tools

Word

Excel

Outlook

Workday

Humanforce

Job description

mecwacare Squires Place in Altona North, VIC is seeking a Reception/Administration Officer on a maternity leave cover basis. You will provide front-desk and administrative support for one facility and assist with rostering across sites when required.

The role requires strong customer service, experience in rostering, and excellent organisational skills. Working Monday to Friday, 38 hours per week, you will help ensure smooth daily operations in a Not‑for‑Profit aged care setting.