Reception/Admin

Homestyle Aged Care; City of Melbourne; On-site; AUD 43,000 - 44,000; Full time

Benefits offered by this job

Leave loading

Uniform allowance

Team environment

Supportive management

EAP access

Job summary

Homestyle Aged Care is seeking a welcoming front desk receptionist at Point Cook Manor. You will greet visitors, answer phone and email enquiries, and support a busy reception in a caring aged care setting. This permanent role is 60 hours per fortnight with regular day shifts.

Join a friendly team and enjoy a supportive workplace with opportunities to contribute to residents' comfort and well-being. The role emphasizes empathy, professionalism, and clear communication.

Qualifications

• Current and valid police check.
• Vaccination certificate.
• Reception and/or administration experience in aged care.
• Excellent communication and customer service skills.
• Strong time management and problem solving skills.
• Demonstrate compassion and empathy towards residents, families and staff.
• Excellent presentation with a positive and mature attitude.

Responsibilities

• Manage the front reception at Point Cook Manor.
• Meet and greet visitors and attend to enquiries via phone or email.
• Support a fast-paced environment with a friendly team.
• Handle queries and coordinate basic administrative tasks.

Skills

Customer service

Communication

Time management

Empathy

Professional presentation

Job description

About the Role

Reporting to the Facility Manager, you will manage the front reception at Point Cook Manor, meet and greet visitors and attend to enquiries via phone or email. Working in a fast-paced environment, bring your flexible and approachable manner and join a friendly team. Permanent position available (60 hours per fortnight).

Week 1 & Week 2 - Monday, Tuesday, Wednesday & Sunday: 09:00 - 17:00

Benefits and Culture

• Attractive hourly rate ($31.36 to $32.08) plus 17.5% annual leave loading
• Additional uniform allowance
• Collaborative, fun and inclusive work environment
• Supportive and respectful management
• Confidential access to our Employee Assistance Program

Essential Skills and Requirements

• Current and valid police check
• Vaccination certificate
• Reception and/ or administration experience in aged care
• Excellent communication and customer service skills
• Strong time management and problem solving skills
• Demonstrate compassion and empathy towards residents, families and staff
• Excellent presentation with a positive and mature attitude

About Homestyle Aged Care

Homestyle has cared for older Victorians for over 30 years. With 10 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our Vision is to provide quality of care and excellence in all we do to put residents first through living our values of Compassion, Dignity, Quality, and Respect.