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inploi; Newcastle City Council; Hybrid; AUD 46,000 - 56,000; Full time

Benefits offered by this job

SIA top-up training

Employee Assistance Program

Refer a Friend scheme

Long service awards

Benefits for all (vouchers, discounts)

Training and induction

Uniform provided

Mental health support

Job summary

Carlisle is looking for motivated, approachable, and dependable security professionals to join our team in the Newcastle area. We welcome applicants from diverse backgrounds and support a positive team culture. The role focuses on safeguarding customers and assets across venues, with comprehensive training provided.

Pay: £13.45 per hour. Location: Newcastle area. Hours: Various hours to cover planned holidays and unplanned sickness—12 hour shifts.

Qualifications

• Friendly, approachable, and professional in all interactions.
• Keen to learn, grow, and contribute to a positive team culture.
• Experienced in customer-facing roles or interested in building those skills.
• At least 18 years old - licence requirement by the SIA.
• Punctual, dependable, flexible, and assured.
• SIA Guarding or Door Supervision licence holders.

Responsibilities

• Offering guidance, information, and a friendly face as a first point of contact for customers.
• Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
• Being a smart, approachable, and proactive presence as a security representative.
• Managing and responding to incidents effectively while remaining calm under pressure.
• Conducting security patrols, managing access points, and deterring unauthorised activity.
• Building strong relationships as part of a supportive and professional team.
• This role is about more than just security. It’s about making a difference through supporting our customers in your local community.

Skills

Customer service

Team player

Punctual

Reliability

SIA Licence

SIA Guarding

Job description

• Health and Wellbeing Plans – including our family-friendly maternity policy.


• Flexible financial supportwith instant access to earned and authorised wages.


• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.


• Full induction, ongoing training, and structured career development to help you thrive in your role.


• Quality kit and uniform – so you feel comfortable and can perform your role effectively.


• Fully funded SIA top-up training from our own team of in-house trainers.


• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.


• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.


• Long service and recognition awards - celebrating your achievements.

The Role

We’re looking for motivated, approachable, and dependablepeople to join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.

Pay: £13.45 per hour

Location: Newcastle area

Hours: Various hours to cover planned holidays and unplanned sickness- 12 hour shifts

We’re looking for people who are

• Friendly, approachable, and professional in all interactions.


• Keen to learn, grow, and contribute to a positive team culture.


• Experienced in customer-facing roles or interested in building those skills.


• At least 18 years old - licence requirement by the Security Industry Authority.


• Punctual, dependable, flexible, and assured.


• SIA Guarding or Door Supervision licence holders.

Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn.We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.

Your core responsibilities will include

• Offering guidance, information, and a friendly face as a first point of contact for customers.


• Ensuring the safety and security of colleagues and customers, providing a sense of assurance.


• Being a smart, approachable, and proactive presence as a security representative.


• Managing and responding to incidents effectively while remaining calm under pressure.


• Conducting security patrols, managing access points, and deterring unauthorised activity.


• Building strong relationships as part of asupportive and professional team.

This role is about more than just security. It’s about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and withdignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.