Reactive Domestic Team Leader

Sodexo Ltd; Ipswich City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Uniform / Blue Light Card

Job summary

Join Sodexo at Ipswich Hospital as a Reactive Team Leader (Domestic) to lead the Reactive and Theatre Cleaning teams, prioritise urgent tasks and deliver high-quality cleaning and decontamination services across wards, theatres, departments and public areas.

You will ensure FR1-compliant cleaning, infection prevention, and safe operating procedures while coaching new starters and maintaining thorough records. A proactive, professional approach is essential in fast-paced clinical settings.

Qualifications

• Basic literacy and accurate record-keeping.
• Effective communication and customer service skills.
• Ability to lead, support and motivate a busy operational team.
• Strong commitment to health, safety and infection prevention.
• Ability to follow instructions, procedures and safe working practices.
• Calm and professional approach when dealing with urgent situations.
• Empathy and respect around patients, visitors and clinical colleagues.
• Ability to work independently while contributing to the wider team.

Responsibilities

• Lead and support the Reactive and Theatre Cleaning teams, prioritising work to meet operational demands.
• Respond promptly to urgent cleaning requests across theatres, wards, departments and public areas.
• Complete thorough terminal and high-level cleans following patient discharge or infectious episodes.
• Ensure cleaning meets FR1 standards, infection prevention requirements and agreed operating procedures.
• Safely operate Hydrogen Peroxide Vapour and UV-C decontamination equipment.
• Coordinate theatre and bed turnaround activities, helping clinical areas become available safely and efficiently.
• Use EPIC devices to receive, manage and update cleaning tasks in real time.
• Maintain accurate cleaning records, checklists and electronic logs for audit purposes.
• Coach and support new starters, monitor training compliance and provide ongoing guidance to team members.
• Communicate effectively with clinical teams, theatre coordinators, the Helpdesk and management.
• Report equipment faults, staffing shortages, hazards and service issues promptly.

Skills

Leadership

Communication

Infection prevention

Health & safety

Independent working

Hygiene

Calm under pressure

Adaptability

Job description

Healthy outcomes start with positive patientexperiences.

• Uniform / Blue Light Card

Check your local transport linkshere:

Plan Your Journey | Traveline- the destination you should input is:IP4 5PD

Please take the time to read the attached jobdescription

Job Introduction

Make a Difference Every Day

Join a role where your work truly matters. As aReactive Team Leader (Domestic)withSodexo at Ipswich Hospital, play an important role in maintaining a safe, clean and clinicallyacceptable hospital environment. This is a predominantly hands-on positionwhere you will lead and support the Reactive and Theatre Cleaning teams,prioritising urgent tasks and helping to deliver high-quality cleaning anddecontamination services across wards, theatres, departments and public areas.

What You’ll Do:

• Lead and support the Reactive and Theatre Cleaning teams, prioritising work to meet operational demands.
• Respond promptly to urgent cleaning requests across theatres, wards, departments and public areas.
• Complete thorough terminal and high-level cleans following patient discharge or infectious episodes.
• Ensure cleaning meets FR1 standards, infection prevention requirements and agreed operating procedures.
• Safely operate specialist Hydrogen Peroxide Vapour and UV-C decontamination equipment.
• Coordinate theatre and bed turnaround activities, helping clinical areas become available safely and efficiently.
• Use EPIC devices to receive, manage and update cleaning tasks in real time.
• Maintain accurate cleaning records, checklists and electronic logs for audit purposes.
• Coach and support new starters, monitor training compliance and provide ongoing guidance to team members.
• Communicate effectively with clinical teams, theatre coordinators, the Helpdesk and management.
• Report equipment faults, staffing shortages, hazards and service issues promptly.

What You’ll Bring:

• Basic literacy skills and the ability to complete records accurately.
• Effective communication and customer service skills.
• The confidence to lead, support and motivate a busy operational team.
• A strong commitment to health, safety and infection prevention.
• The ability to follow instructions, procedures and safe working practices consistently.
• A calm and professional approach when dealing with urgent or challenging situations.
• Empathy and respect when working around patients, visitors and clinical colleagues.
• The ability to work independently while contributing positively to the wider team.
• High standards of personal hygiene and professionalism.
• A flexible approach, with a willingness to learn and complete all required training.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act withpurpose, and thrive in a role where your work matters. We also offer a range ofbenefits to support you and your loved ones:

About Sodexo

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all.As the global leader in services that improve the Quality ofLife, we operate in 55 countries, serving over 100 million consumers each daythrough our unique combination of On-Site Food and FM Services, Benefits &Rewards Services and Personal & Home Services.

We are committedtobeingan inclusive employer. Weare a forces friendly employer.We welcome and encourage applications from peoplewith a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with ourEmployee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed tochanging attitudes towards disability, and making sure disabled people have thechance to fulfil their aspirations.We run a DisabilityConfident interview scheme for candidates with disabilities who meet theminimum selection criteria for the job.

Sodexo Disability, Ability network, So Together,Generations and Origins.