Ranger

Hornsby Shire Council; Hornsby; On-site; AUD 68,000 - 80,000; Full time

Benefits offered by this job

9-day fortnight

Hybrid work arrangements

Long service leave

Parental leave

Health & wellbeing program

Job summary

Hornsby Shire Council in New South Wales is seeking an enthusiastic Parking Enforcement Officer to enforce council carparks and street parking, including school zones and load-limited roads. The role involves interacting with the public to educate and resolve issues efficiently.

The position is permanent full time, with weekend work and penalty rates as applicable; requires a NSW Class C license and passing a National Police Check.

Qualifications

• Experience in a Ranger or similar regulatory role preferred.
• Strong customer service skills including conflict resolution and negotiation.
• Excellent written and verbal communication.

Responsibilities

• Enforce Council carparks, street parking, school parking and truck load-limited roads.
• Monitor disability parking, privately owned carparks and littering offences.
• Represent Council at court hearings and engage with the community to resolve issues.

Skills

Customer service

Conflict resolution

Negotiation

Written and verbal communication

Job description

Undertake investigations and patrols in relation on-street parking restrictions, Council’s free parking. Provide speedy and courteous resolution of issues relating to internal and external customers. This role will achieve customer satisfaction through education, positive experiences and interactions with the community.

Position Type
Permanent full time

Salary
$67,648 to $79,713 per annum (based on 76 hours per fortnight), plus superannuation and penalty rates (where applicable) and a 9 day fortnight. Appointed salary in this range will be based on skills, qualifications and experience.

About us
At Hornsby Shire Council, we offer more than just a job. We are a community where everyone plays a vital role in creating a positive culture while delivering meaningful work with a real impact. We are inclusive and flexible and champion your professional growth. Join us in building our Shire for the future and be part of a team that values your individuality and empowers you to contribute to something greater. Check out our employee value proposition and what it is like to work at Hornsby Shire Council.

About the role
Your new role will be responsible for the enforcement of all Council carparks, street parking, school parking enforcement, monitoring trucks on load limited roads, disability parking, patrolling privately owned carparks, littering offences and representing Council at court hearings.

Position requirements

Current NSW Drivers Licence (Class C)

This position is subject to a National Police Check.

About you
To succeed in this role you will ideally have previous experience in a Ranger or similar regulatory role. In addition, you will have well developed customer service skills, including conflict resolution, negotiation, written and verbal communication skills.

We are looking for candidates who are self-motivated, passionate and customer-focused to join our team. Ideal candidates enjoy working in a fast-paced outdoors role within the community and welcome day to day challenges. With experience in conflict management and a strong focus on quality customer service, your professional and adaptable skills will see you succeed in parking enforcement within the community.

Weekend work is required and penalty rates will apply.

Benefits of working with us
We offer more than just a job, we understand the importance of a work-life balance and are proud to offer a range of benefits:

Flexible working opportunities, such as 9-day fortnight for full time permanent and temporary fixed term employees, hybrid work arrangements, part time and job share work opportunities

Generous leave provisions, including:

Long Service Leave after 5 years (transferable between Councils)

Parental Leave (up to 24 weeks)

Employee Health and Wellbeing Program, as well as Fitness Passport and annual flu vaccinations

Employee Assistance Program

Professional Development Opportunities

Motor vehicle novated leasing and salary sacrifice opportunities

Social Club

Long Service Awards

Applications Close : 11:30pm 23 November 2026