Ramp Operations Specialist

Star Aviation Services; Albury City; On-site; AUD 52,000 - 76,000; Full time

Job summary

Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. As Ramp Crew, you will be at the heart of every aircraft turnaround — ensuring each flight operates safely, efficiently, and on time.

You will perform below-wing services, load/unload baggage and freight, prepare aircraft for departure, clean cabins, and operate ground service equipment such as tugs, stairs, GPUs, and servicing units.

Qualifications

• Fluent in English, excellent written and verbal communication skills.

Responsibilities

• Perform Ramp functions including marshalling aircraft in the ramp environment.
• Receipt and dispatch of aircraft, inclusive of pushback
• Placing chocks and cones around aircraft
• Operating aircraft passenger doors, hold doors and relevant hatches
• Transfer freight and baggage to arrivals bag room area, other gates, and other airlines
• Loading aircraft with freight and baggage in full accordance with loading instructions
• Providing special handling of baggage, freight, and mail, as required
• Collecting, loading, and unloading live animals and dangerous goods on and off aircraft
• Delivering passenger baggage to the claim area and unloading baggage onto the conveyor system
• Courteous, prompt, accurate and careful handling of customer baggage, air freight, and company material
• Lifting, loading/unloading, sorting and transfer of baggage, freight, and company material
• Deliver Cabin Cleaning services on behalf of Star Aviation customers
• Cleaning the aircraft interior, including seats, sidewalls, ceiling panels, carpet, galleys, and cabin lavatories
• Provide oversight of passenger movements across the tarmac, paying particular attention to passenger safety, comfort, and efficiency
• Provide support with assisting customers with specific needs, including use of disabled passenger lifters
• Politely greeting and interacting with customers during disembarkation, boarding and collection and drop off of Premium Hand Luggage
• Operating ground support equipment, including aircraft stairs, container loaders, GPUs, water/lavatory service trucks, de-icing units, dollies, and passenger vans
• Ensure the safe and secure operation of all equipment including refuelling, recharging, daily inspection, and fault reporting
• Ensure all activities are conducted in accordance with relevant policies and procedures
• Proactively report hazards, near misses or events in safety management systems
• Proactively encourage a safe operating environment through all interactions with other personnel
• Capable of working in a highly complex operating environment with vehicles, aircraft, and people

Skills

English proficiency

Safety mindset

Teamwork

Job description

Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. As Ramp Crew, you will be at the heart of every aircraft turnaround — ensuring each flight operates safely, efficiently, and on time.

You will perform below-wing services, load/unload baggage and freight, prepare aircraft for departure, clean cabins, and operate ground service equipment such as tugs, stairs, GPUs, and servicing units.