Rail Performance & Commercial Strategy Lead

Department of Transport; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

The Department of Transport and Planning Victoria in Melbourne seeks a Manager, Rail Performance and Commercial to lead the contractual and operational oversight of the Train Franchise Agreement. You will supervise the Operations and Passenger Experience Modules, monitor performance, incentives and abatements, and provide insights to improve service delivery.

You will analyse performance data, identify trends and risks, review timetable changes and prepare briefings for senior executives and

Qualifications

• A tertiary degree in engineering, business, law or commerce, or equivalent high‑value contract management experience.
• Experience in managing staff.
• Experience in complex operational environments is desirable.

Responsibilities

• Analyse performance data and identify trends and risks.
• Review timetable changes and recommend improvements to service delivery.
• Prepare briefings for senior executives and Ministers.
• Build strong stakeholder relationships to improve performance and outcomes.

Skills

Contract management

Staff management

Stakeholder engagement

Education

Engineering

Business

Law

Commerce

Job description

The Department of Transport and Planning Victoria in Melbourne seeks a Manager, Rail Performance and Commercial to lead the contractual and operational oversight of the Train Franchise Agreement. You will supervise the Operations and Passenger Experience Modules, monitor performance, incentives and abatements, and provide insights to improve service delivery.

You will analyse performance data, identify trends and risks, review timetable changes and prepare briefings for senior executives and