Rail Performance & Commercial Manager – Franchise Excellence

Department of Transport & Planning Victoria; Melbourne; Vor Ort; AUD 150.000 - 190.000; Vollzeit

Zusammenfassung

Department of Transport & Planning Victoria in Melbourne is seeking a Manager, Rail Performance and Commercial to oversee contractual and operational aspects of the Train Franchise Agreement. You will lead a team analysing performance data, monitor compliance, and drive improvements in service delivery and passenger experience.

The role requires a tertiary degree and proven staff management in a high‑value contract environment, with strong stakeholder engagement and briefings for senior

Qualifikationen

• Tertiary degree in engineering, business, law, commerce is mandatory.
• Experience managing staff is mandatory.
• Experience with complex contracts or high value/high risk contracts is mandatory.

Aufgaben

• Provide contractual and operational advice to support management of the Train Franchise Agreement.
• Oversee the Operations and Passenger Experience Modules and monitor compliance.
• Manage performance regimes, including incentives and abatements.
• Lead a team analysing performance data, trends and risks.
• Prepare briefings for senior executives and Ministers; build stakeholder relationships.

Kenntnisse

Critical thinking

Commercial acumen

Stakeholder influence

Data analysis

Staff management

Relationship building

Ausbildung

Tertiary degree in engineering, business, law, commerce

Jobbeschreibung

Department of Transport & Planning Victoria in Melbourne is seeking a Manager, Rail Performance and Commercial to oversee contractual and operational aspects of the Train Franchise Agreement. You will lead a team analysing performance data, monitor compliance, and drive improvements in service delivery and passenger experience.

The role requires a tertiary degree and proven staff management in a high‑value contract environment, with strong stakeholder engagement and briefings for senior