Radiology Services Manager NSW & ACT — AI & Ops

Sonic Healthcare Australia Radiology; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive remuneration package

Professional development opportunities

Leadership role across NSW/ACT

Job summary

Sonic Healthcare Australia Radiology NSW/ACT is seeking an experienced Radiology Services Manager to lead regional reporting operations across NSW and ACT. The role collaborates with radiologists, operational leaders and technology teams to drive efficiency, capacity and innovative service delivery.

You will oversee workflows, rostering, performance metrics and the adoption of AI-enabled solutions, ensuring high-quality patient care while supporting sustainable growth across multiple radiology

Qualifications

• Clinical background with strong radiology operations understanding.
• Experience leading operational improvement initiatives or change programs.
• Proven ability to manage complex stakeholder groups across multidisciplinary teams.
• Experience using operational data to drive service improvements.
• Strong project management skills including planning, governance and risk management.
• Excellent communication, engagement and relationship-building skills.

Responsibilities

• Lead strategic projects and operational workstreams from concept to implementation and benefits realisation.
• Oversee regional reporting workflows, worklists and rostering operations.
• Optimise reporting capacity, resource utilisation and turnaround times.
• Coordinate internal and external reporting resources to ensure service delivery and targets.
• Support adoption of AI and technology solutions to improve outcomes.
• Collaborate with radiologists and operational leaders to enhance reporting services.
• Establish and monitor performance indicators and improvement outcomes.
• Manage stakeholder relationships across multiple business units.
• Support training and change management for technology and service improvement initiatives.
• Provide leadership and coaching of the Report Delivery Team.

Skills

Clinical background

Operational improvement

Stakeholder management

Project management

Data-driven decision making

Communication

Multi-priority management

Analytical/problem-solving

Education

Formal qualifications in healthcare management

Project management qualification

Business improvement qualification

Tools

Radiology information systems

Job description

Sonic Healthcare Australia Radiology NSW/ACT is seeking an experienced Radiology Services Manager to lead regional reporting operations across NSW and ACT. The role collaborates with radiologists, operational leaders and technology teams to drive efficiency, capacity and innovative service delivery.

You will oversee workflows, rostering, performance metrics and the adoption of AI-enabled solutions, ensuring high-quality patient care while supporting sustainable growth across multiple radiology