Quotes & Orders Specialist – Doors & Hardware

Cairns Hardware; Cairns Regional; On-site; AUD 42,000 - 66,000; Full time

Benefits offered by this job

Birthday day off

Employee Assistance Program for you &/

Uniform provided

Retail discounts on major brands

Team growth together

Job summary

Dahlsens Family Group of Companies is seeking a results-driven team member for the Door Centre’s Sales, Quotes & Orders team. You will prepare competitive pricing, process quotes and orders, and deliver outstanding customer experiences in a fast-paced environment with cross-functional collaboration.

You will communicate with customers, suppliers and internal teams to convert quotes into sales and build strong regional relationships while maintaining safety and a positive team culture.

Qualifications

• Demonstrated experience in a Quoting & Ordering or estimating role.
• Ability to read and understand building plans.
• Strong ambitions to succeed in your role.
• Industry knowledge in building materials and related products.
• Excellent written and verbal communication skills and enjoy working with people.
• Experience dealing with suppliers, customers & logistics.
• Genuine commitment to safety and customer service.
• Solid understanding of construction processes.
• High level of computer literacy and ability to learn new systems quickly.
• Manual car license (essential).

Responsibilities

• Process customer orders and quotes by phone and email.
• Prepare accurate quotes for customers.
• Follow up to convert quotes to orders.
• Monitor orders and communicate status to customers.
• Review invoices for accuracy.
• Monitor stock levels to meet supply and demand.
• Maintain a strong safety focus for the team and site visitors.
• Adopt a hands-on, proactive approach.
• Undertake regular product training with major brands.

Skills

Quoting & ordering

Read building plans

Communication skills

Construction knowledge

Safety awareness

Customer service

Microsoft Office

Manual car license

Tools

Microsoft Office

Job description

Dahlsens Family Group of Companies is seeking a results-driven team member for the Door Centre’s Sales, Quotes & Orders team. You will prepare competitive pricing, process quotes and orders, and deliver outstanding customer experiences in a fast-paced environment with cross-functional collaboration.

You will communicate with customers, suppliers and internal teams to convert quotes into sales and build strong regional relationships while maintaining safety and a positive team culture.