Quality Technician – Incoming Quality

Zip Water; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Rewards platform

Employee discounts

EAP - Employee Assistance Program

Refer a friend

Novated car leases

Learning & development

Awards programs

Job summary

Zip Water is seeking a Quality Technician – Incoming Quality to inspect and verify incoming materials for production. The role emphasizes rigorous inspection, NCR handling, and collaboration with suppliers to resolve quality issues.

Ideal candidates will have manufacturing quality inspection experience, ISO 9001 knowledge, and strong attention to detail. A hands-on, process-driven approach and teamwork are essential for success in this manufacturing environment.

Qualifications

• Experience in quality inspection within a manufacturing environment; relevant qualifications in engineering/science/quality.
• Knowledge of ISO 9001 quality management systems.
• Experience using measurement tools and inspection equipment.
• Strong attention to detail and a methodical, process-driven approach.
• Good problem-solving and root cause analysis skills.
• Strong organisational, time-management and teamwork skills.
• Experience with Excel/Word; Power BI or MRP systems such as Pronto is advantageous.

Responsibilities

• Conduct incoming material inspections to ensure components meet specifications.
• Perform visual, dimensional and functional inspections using measuring equipment.
• Segregate and contain non-conforming parts to prevent entry to production.
• Raise and manage Non-Conformance Reports (NCRs).
• Record inspection results and maintain documentation.
• Analyse quality data to identify trends and improvement opportunities.
• Collaborate with manufacturing, engineering, supply chain and procurement teams.
• Support continuous improvement initiatives and maintain safety practices.

Skills

Attention to detail

Problem solving

Teamwork

Methodical approach

Education

TAFE Cert III

Engineering/Science degree

Six Sigma

Metrology certification

Tools

Power BI

MRP systems (Pronto)

Job description

At Zip Water, we’re passionate about transforming the way people access and enjoy water. Our innovative products are used in homes, workplaces and commercial environments around the world.

We’re currently looking for a Quality Technician – Incoming Quality to join our team. This role is responsible for ensuring incoming materials and components meet quality standards before entering production.

This is a great opportunity for a recent graduate in engineering, science or quality who is looking to start their career in a hands‑on technical role within a manufacturing environment.

Who we are:

At Zip Water, we’re on a mission to improve the health and wellness of people around the world by providing cleaner, safer, and great‑tasting water. As part of the rapidly growing Culligan International group, we’re a global leader in high‑quality water dispensing solutions. Our renowned HydroTap dispensers offer boiling, chilled, and sparkling water to customers across Australia and beyond.

We are building a diverse, high‑performing team that’s committed to delivering exceptional value to our customers. Join us and be part of a company where innovation, sustainability, and inclusivity are at the core of everything we do.

About the role:

As a Quality Technician, you will play an important role in protecting product quality by inspecting incoming materials, identifying issues early and working with internal teams and suppliers to resolve them.

Your responsibilities will include:

Conducting incoming material inspections to ensure components meet specifications

Performing visual, dimensional and functional inspections using measuring equipment

Segregating and containing non‑conforming parts to prevent them entering production

Raising and managing Non‑Conformance Reports (NCRs) where required

Recording inspection results and maintaining accurate documentation

Analysing quality data to identify trends and improvement opportunities

Working closely with manufacturing, engineering, supply chain and procurement teams

Collaborating with suppliers to resolve quality issues and ensure compliance with specifications

Supporting continuous improvement initiatives and maintaining strong safety practices

About you:

We’re looking for someone who is keen to start their career in quality and develop their skills as part of a manufacturing team.

Ideally, you will have:

Experience in quality inspection within a manufacturing environment, or a relevant qualification in engineering, science or quality

Knowledge of quality management systems such as ISO 9001

Experience using measurement tools and inspection equipment

Strong attention to detail and a methodical, process‑driven approach

Good problem‑solving and root cause analysis skills

Strong organisational skills and ability to meet deadlines

Strong communication and teamwork skills

Experience with Excel, Word, Power BI or MRP systems such as Pronto will be advantageous.

Qualifications such as TAFE Cert III, Engineering/Science degree, Six Sigma or Metrology certification would also be highly regarded.

Company benefits:

Access to a rewards platform, giving all staff access to in‑store and online savings from scores of retailers around Australia and New Zealand

Employee Discounts on Zip products and services

Access to an Employee Assistance Program (EAP)

Refer a friend and be rewarded.

A company passionate about the environment, hygiene, technology, and professional and quality

Summit Fleet offers Zip/Culligan employees the ability to access novated car leases.

Commitment to ongoing learning and development.

Reward and recognition programs (The 5C’s Excellence Award/Employee of the Year Award/Service Awards.

If you’re detail‑oriented, proactive and interested in ensuring high standards of product quality, we’d love to hear from you.

We are committed to creating a diverse, inclusive and culturally safe workplace and encourage applications from people of all backgrounds and experiences.