Installation Technician - Plumber (Melbourne Metro)

Zip Water; City of Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

4–6 weeks training

Service van with fuel card

Tools provided

Uniform

Job summary

Zip Water is hiring an experienced Installation Technician Plumber in Melbourne to install and service boiling and chilled water units. You will focus on fault finding, reliability, and presenting yourself professionally while delivering top‑notch customer service.

The role offers on-site work with a fully autonomous function and a supportive team leader, plus training and equipment to hit the ground running.

Qualifications

• Full trade qualifications as a Plumber.
• Excellent fault finding and problem-solving abilities.
• Time management skills.
• Deliver excellent customer service experience.
• Experience in appliance, coffee machine or hot water industries.
• Australian resident eligible for security clearance.

Responsibilities

• Install & service boiling and chilled water units.
• Provide customer-focused installation work with attention to detail.
• Maintain professionalism and reliability on-site.
• Collaborate with team while delivering high-quality service.

Skills

Fault finding

Time management

Customer service

Professional appearance

Education

Full trade qualification as a Plumber

Job description

Are you a qualified plumber who enjoys hands-on work and takes pride in doing a great job? We’re looking for a Plumber / Installation Technician to join our team in Melbourne, installing quality water systems and delivering great service to our customers. If you’re ready for a new opportunity, we’d love to hear from you!

About the company:

Zip Water is a world class Company and market leader, who manufactures locally and exports globally.

We are part of the Culligan Group of Companies, which lead the world in healthy and sustainable drinking water solutions and services. Together we bring clean, safe and soft water to more than 100 million consumers globally, and save around 40 billion single use plastic bottles each year.

About the role:

We’re looking for an experienced Installation Technician Plumber to join our team, where you will provide install & service work on our boiling & chilled water units.

As a Installation Technician at Zip, you will thrive on being customer focused with a knack for fault finding as well as demonstrating excellent attention to detail. Your reliability will be unquestionable, and you will take great pride in being organised and presenting yourself in the utmost professional way.

Skills & experience

• Full trade qualifications as a Plumber
• Someone who has excellent fault finding and problem-solving abilities
• Individuals who are able to manage their time efficiently and effectively
• Someone who takes pride in delivering excellent customer service experience to our customers
• Previous experience in the appliance industry, coffee machine or hot water industry
• An Australian resident and eligible to go through a security clearance

What you’ll get:

• One-on-one training for 4–6 weeks to help you hit the ground running
• Work with an amazing and supportive Team Leader
• Be part of a great team of dedicated technicians who collaborate, share knowledge, and always have each other’s backs to ensure exceptional service and teamwork
• A fully serviced and maintained van, plus fuel card and toll tag
• All the tools you need: iPhone, iPad & uniform
• A fully autonomous role with plenty of independence

Company benefits:

• Access to a rewards platform, giving all staff access to in-store and online savings from scores of retailers around Australia and New Zealand
• Employee Discounts on Zip products and services
• Access to an Employee Assistance Program (EAP)
• Refer a friend and be rewarded.
• A company passionate about the environment, hygiene, technology, and professional and quality
• Summit Fleet offers Zip/Culligan employees the ability to access novated car leases.
• Commitment to ongoing learning and development.
• Reward and recognition programs (The 5C’s Excellence Award/Employee of the Year Award/Service Awards.

A pre-employment medical, including a health, drug and alcohol assessment, is required for this position and is part of our selection process.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples. We are committed to creating a culturally safe and inclusive workplace.