Quality Engineer

Rheem Australia Pty Ltd; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Rheem Australia Pty Ltd is seeking a Quality Engineer to maintain and improve the ISO 9001 Quality Management System at our Moorabbin manufacturing facility in Victoria. The role will relocate to our Rydalmere manufacturing plant in New South Wales at the end of April 2028 as part of a planned business transition.

You will work with Manufacturing, R&D, Service, Marketing and Supply Chain teams to resolve quality issues and drive improvements across product performance.

Qualifications

• Engineering degree or equivalent trade-based qualification.
• Experience in ISO 9001 Quality Management System.
• Manufacturing environment experience in world-class operations preferred.
• Strong problem-solving and analytical skills.
• Experience with SPC, process capability and variation reduction techniques.
• Experience implementing Poka-Yoke solutions.

Responsibilities

• Lead cross-functional teams to investigate and resolve manufacturing and product quality issues.
• Maintain and continuously improve Rheem's ISO 9001 Quality Management System.
• Conduct root cause analysis and implement effective corrective and preventive actions.
• Drive initiatives that reduce scrap, rework and warranty-related issues.
• Support new product development and product launch activities from a quality perspective.
• Collaborate with Process and R&D Engineers to improve manufacturing processes and product quality.
• Implement and promote quality tools including SPC, process capability and Poka-Yoke.
• Partner with suppliers to improve component quality and resolve supplier-related issues.
• Support continuous improvement initiatives, including Right First Time (RFT) and Kaizen activities.
• Participate in design reviews and quality improvement projects across the business.
• Lead quality activities for product transfers between sites, new product introductions, and manufacturing changes to ensure safe and successful product launches.
• Coordinate product and process validation activities, including FMEA development, Control Plans, PPAP assessments, reviews and approvals.
• Support production readiness activities through risk assessments, quality planning, and the development of Quality Work Instructions (QWIs) and related quality documentation.

Skills

Problem solving

Analytical thinking

ISO 9001 experience

Stakeholder management

Microsoft Excel

PowerPoint

Education

Bachelor's degree in Mechanical Engineering

Tools

SPC

Poka-Yoke

Job description

Rheem is a global manufacturer of heating, cooling and water heating equipment, we’re innovating new ways to deliver a great customer experience while saving energy, water and supporting a more sustainable future.

At Rheem, we believe that great work begins with great values. We listen to understand, contribute respectfully, think creatively and act with responsibility. These principles guide everything we do, and we’re looking for people who share them.

Join Rheem and help shape the future of products that impact people's lives every day!

Why work for us

• Work with an iconic Australian brand & market leader
• Free on-site parking at our Moorabbin office
• Great team environment
• Discounts on our products for you, your friends and family
• Retail benefits and discounts
• Salary sacrificing options

The role

This Quality Engineer position is currently based at our Moorabbin manufacturing facility in Victoria and will relocate to our Rydalmere manufacturing plant in New South Wales at the end of April 2028 as part of a planned business transition.

Reporting to the Operations Manager, you will play a key role in maintaining and improving Rheem's Quality Management System (ISO 9001) while working closely with Manufacturing, R&D, Service, Marketing and Supply Chain teams to resolve quality issues and improve product performance.

This is an excellent opportunity for an experienced quality professional who enjoys problem-solving, analysing data, leading improvement initiatives and influencing stakeholders across the business.

Key Responsibilities

• Lead cross-functional teams to investigate and resolve manufacturing and product quality issues.
• Maintain and continuously improve Rheem's ISO 9001 Quality Management System.
• Conduct root cause analysis and implement effective corrective and preventive actions.
• Drive initiatives that reduce scrap, rework and warranty-related issues.
• Support new product development and product launch activities from a quality perspective.
• Collaborate with Process and R&D Engineers to improve manufacturing processes and product quality.
• Implement and promote quality tools including Statistical Process Control (SPC), process capability analysis and mistake-proofing (Poka-Yoke).
• Partner with suppliers to improve component quality and resolve supplier-related issues.
• Support continuous improvement initiatives, including Right First Time (RFT) and Kaizen activities.
• Participate in design reviews and quality improvement projects across the business.
• Lead quality activities for product transfers between sites, new product introductions, and manufacturing changes to ensure safe and successful product launches.
• Coordinate product and process validation activities, including FMEA development, Control Plans, PPAP assessments, reviews and approvals.
• Support production readiness activities through risk assessments, quality planning, and the development of Quality Work Instructions (QWIs) and related quality documentation.

About you

To be successful in this role you will have;

• An Engineering degree (Mechanical Engineering preferred) or equivalent trade-based qualifications and experience.
• Experience working within an ISO 9001 Quality Management System.
• Previous experience in a manufacturing environment, ideally within a world-class manufacturing operation.
• Strong problem-solving and analytical skills.
• Experience with root cause analysis, continuous improvement and quality methodologies.
• Knowledge of Statistical Process Control (SPC), process capability and variation reduction techniques.
• Experience implementing mistake-proofing (Poka-Yoke) solutions.
• Excellent communication and stakeholder management skills.
• Advanced Microsoft Excel and PowerPoint skills.
• A proactive, self-motivated approach with the ability to work independently and drive outcomes.

Highly Regarded

• Experience working in a Six Sigma environment.
• Formal training in Continuous Improvement methodologies such as Kaizen, Lean or Six Sigma.