Quality Systems Officer

Maleny Dairies; Maleny; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Employee Assistance Program

Staff discount

Job summary

Maleny Dairies is seeking a proactive Quality Systems Officer to develop, implement and maintain our Quality Management System, Food Safety Program and compliance framework. The role supports audits, documentation control, CAPAs and continuous improvement across our dairy production.

With at least 2 years in quality assurance in food manufacturing and a qualification in Food Science/QA, you will work with cross-functional teams to uphold GFSI, HACCP and GMP standards and ensure safe,

Qualifications

• Minimum 2 years' experience in quality assurance, food safety, or quality systems within food manufacturing environment.
• Experience maintaining food safety programs, supporting internal and external audits and investigating non-conformances and implementing corrective actions.

Responsibilities

• Maintain and administer the Quality Management System
• Manage quality and food safety documentation, records, and document control processes
• Support GFSI, HACCP, GMP, food safety, and compliance programs
• Coordinate internal audits and support external certification and regulatory audits
• Investigate non-conformances, customer complaints, and quality incidents
• Monitor corrective and preventative actions through to completion
• Maintain supplier approval documentation and specifications
• Analyse quality trends and prepare compliance reports
• Support traceability, verification, and validation activities
• Assist with quality and food safety training programs
• Drive continuous improvement initiatives across the business.

Skills

Quality assurance

Food safety

Audits & compliance

Documentation

Analytical thinking

Education

BSc in Food Science/QA

Job description

Maleny Dairies is an award-winning, family-owned and operated dairy processing business committed to sustainability for people, place and products. Located in the Sunshine Coast hinterland, we produce high-quality dairy products for our local community and beyond.

The Opportunity

We’re seeking a professional and proactive Quality Systems Officer on a full-time basis. The role supports the development, implementation, maintenance, and continuous improvement of our Quality Management System, Food Safety Program, and compliance requirements.

Reporting to the Quality Assurance Manager, the position ensures that quality and food safety systems remain effective, compliant with regulatory and customer requirements, and support the manufacture of safe and high-quality dairy products.

Key Responsibilities

• Maintain and administer the Quality Management System
• Manage quality and food safety documentation, records, and document control processes
• Support GFSI, HACCP, GMP, food safety, and compliance programs
• Coordinate internal audits and support external certification and regulatory audits
• Investigate non-conformances, customer complaints, and quality incidents
• Monitor corrective and preventative actions through to completion
• Maintain supplier approval documentation and specifications
• Analyse quality trends and prepare compliance reports
• Support traceability, verification, and validation activities
• Assist with quality and food safety training programs
• Drive continuous improvement initiatives across the business.

About You

Minimum 2 years' experience in quality assurance, food safety, or quality systems within food manufacturing environment.

Experience maintaining food safety programs, supporting internal and external audits and investigating non-conformances and implementing corrective actions.

Tertiary qualifications in Food Science, Quality Assurance or a related discipline.

Knowledge of GFSI, HACCP, GMP, food safety, and quality management systems.

Understanding of dairy manufacturing processes and quality requirements.

Knowledge of food manufacturing regulations and industry standards.

Strong attention to detail and accuracy.

Excellent organisational and documentation skills.

Strong analytical and problem-solving abilities.

Effective communication and interpersonal skills.

Ability to work collaboratively across departments.

Self-motivated with a commitment to continuous improvement.

Why Join Us?

Make a real impact by helping maintain and improve food safety, quality, and compliance systems across the business.

Gain hands‑on experience with audits, quality systems, continuous improvement projects, and regulatory compliance.

Develop your skills through ongoing learning and professional development opportunities.

Access to our free and confidential Employee Assistance Program (EAP).

Staff discount on Maleny Dairies products purchased on site.

Maleny Dairies is an equal opportunity employer that values diversity and promotes an inclusive and respectful workplace.

To be considered for this opportunity, you must have the right to live and work in Australia.

No agency applications will be considered.