Quality System Document Writer

Suntory Oceania; Ipswich City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Free drinks

Learning and development opportunities

On-site parking

Volunteer leave

Job summary

Suntory Oceania seeks a Quality Systems Document Writer to create and maintain quality documentation across the Swanbank site. You will develop SOPs, work instructions, templates and quality standards, ensuring documents are current, accurate and user-friendly.

You will support the Quality Management System, translate technical processes, and contribute to continuous improvement while aligning with food safety requirements and internal standards. 12-month fixed-term contract.

Qualifications

• Experience creating and maintaining technical documentation in a manufacturing setting.
• Understanding of quality systems and document control processes.
• Ability to translate technical processes into clear documentation.
• Knowledge of HACCP and GMP is highly desirable.

Responsibilities

• Create, review, edit and maintain quality system documents and SOPs.
• Develop work instructions, templates and quality standards.
• Support continuous improvement of the Quality Management System.
• Translate complex processes into user-friendly documentation.
• Contribute to quality culture initiatives and regulatory compliance.

Skills

Document control

Quality documentation

Technical writing

Attention to detail

Education

Food Technology

Food Science

Quality Assurance

Technical Writing qualification

Tools

HACCP knowledge

GMP knowledge

Job description

Quality System Document Writer

We are Suntory Oceania

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage and Food. Underpinned by quality, craftmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and New Zealand.

Our market-leading portfolio will have over 40 brands includingJim Beam® and Maker’s Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

The Opportunity

In this newly created position, the Quality Systems Document Writer will be responsible for the creation, review, standardisation, and maintenance of quality management system documentation across the Swanbank manufacturing site.

The role supports Quality, Operations, Engineering, Supply Chain, and Technical teams by ensuring controlled documents are current, accurate, user-friendly, and compliant with internal standards, food safety requirements, customer expectations, and regulatory obligations

This is a 12 month Fixed Term Contract.

What You'll Do

• Create, review, edit and maintain quality system documentation.
• Develop Standard Operating Procedures (SOPs), Work Instructions, One Point Lessons, Forms, Templates and Quality Standards
• Support the maintenance and continuous improvement of the Quality Management System.
• Translate technical and operational processes into user-friendly documentation.
• Contribute to Quality Excellence initiatives and quality culture improvement activities.
• Support compliance with food safety standards, customer requirements and company policies.

What's in your toolkit

As well as a positive can-do attitude you will bring the following experience:

• Qualification in Food Technology, Food Science, Quality Assurance, Technical Writing, Business Administration or related discipline, or equivalent experience.
• Experience preparing technical or operational documentation within a manufacturing environment.
• Excellent attention to detail and document control capability.
• Experience within food and beverage manufacturing.(highly desirable)
• Knowledge of HACCP, GMP and food safety management systems (highly desirable)

Apart from free drinks to keep you energized, here’s what else we have to offer:

• Grow your career – we like to promote from within and have incredible learning and development opportunities around the world.
• Complementary beverages, on-site parking and modern offices.
• Be part of a new state-of-the art manufacturing facility working engaged colleagues.
• We are committed to giving back to our communities so we provide you with volunteer leave to do so.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.