Quality Supervisor

Primo Foods; Sydney; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Discounts on health insurance and Deli

Free onsite parking

Career growth opportunities

Collaborative culture focused on CI

Job summary

Primo Foods in Sydney is seeking an experienced Quality Supervisor – Operations to lead a team of Quality Partners within our manufacturing environment at Chullora. This is a hands-on leadership role working closely with Operations to embed food safety, regulatory compliance and continuous improvement into daily production.

You will drive HACCP, VACCP/TACCP, GMPs and allergen controls while coaching staff, investigating non-conformances, and facilitating CAPAs.

Qualifications

• Tertiary qualification in Food Science, Food Technology, or related discipline.
• Minimum 3 years' experience in a food manufacturing quality role with leadership exposure.
• Strong knowledge of HACCP, VACCP/TACCP, GMPs, food regulations and customer standards.
• Confident communicator with ability to influence and collaborate across teams.
• Well-organised, detail-oriented and able to prioritise in a fast-paced environment.
• Passionate about continuous improvement and safeguarding consumer safety.

Responsibilities

• Lead, mentor and develop a team of Quality Partners supporting daily production activities.
• Oversee routine quality checks, line inspections, environmental monitoring and product testing.
• Ensure compliance with HACCP, GMPs, allergen controls and sanitation standards.
• Lead investigations into non-conformances, quality incidents and customer complaints.
• Drive CAPA and monitor effectiveness.
• Partner with Operations, Maintenance, Sanitation, Planning, Laboratory, NPD and R&D.
• Support customer visits and audits; translate quality metrics into insights.
• Support new product launches, process changes and validations.
• Promote a strong food safety culture across the site.

Skills

Leadership

Coaching

Communication

Problem-solving

Attention to detail

Continuous improvement

Education

Bachelors in Food Science/Technology or related

Job description

At Primo, quality is more than a standard - it's a promise to our consumers and a foundation of how we operate.

We're seeking an experienced Quality Supervisor - Operations to lead, coach, and inspire a team of Quality Partners within our manufacturing environment at Chullora.

This is a hands-on true leadership role where you'll work closely with Operations to ensure food safety, regulatory compliance and continuous improvement are embedded into everyday production.

Key Responsibilities

• Lead, mentor and develop a team of Quality Partners supporting daily production activities
• Oversee routine quality checks, line inspections, environmental monitoring and product testing
• Take an education approach towards ensuring compliance with HACCP, GMPs, allergen controls, sanitation standards and food safety programs
• Lead and support investigations into non-conformances, quality incidents, and customer complaints using structured root cause analysis
• Drive corrective and preventive actions (CAPA) and monitor effectiveness
• Partner with Operations, Maintenance, Sanitation, Planning, Laboratory, NPD and R&D teams. to provide technical product leadership and expertise.
• Support customer visits and participate in regulatory, customer, and third-party audits.
• Translate quality metrics into meaningful operational and business insights
• Support new product launches, process changes, validations and continuous improvement initiatives
• Promote and reinforce a strong food safety culture across the site through coaching and consistent standards

About You

• Tertiary qualification in Food Science, Food Technology, or a related discipline
• Minimum 3 years' experience in a food manufacturing quality role, with leadership or coordination exposure
• Strong working knowledge of HACCP, VACCP/TACCP, GMPs, food regulations and customer standards
• Confident communicator with the ability to influence, coach and collaborate across teams
• Highly organised, detail-oriented and comfortable prioritising in a fast-paced environment
• Passionate about continuous improvement, problem-solving and safeguarding consumer safety

Why Join Primo

At Primo, we're committed to creating a workplace where people feel supported, valued, and connected. You'll also enjoy:

• Discounts on health insurance and leading retail partners
• Exclusive savings at the Primo deli shop
• Free onsite parking for an easy daily commute
• Long-term career growth and development opportunities within a major FMCG organisation
• A collaborative culture focused on continuous improvement, growth, and operational excellence

If you thrive in a fast-paced FMCG environment and are passionate about food safety and coaching teams to perform at their best, this could be your next career move.