Quality Specialist

Hoban Recruitment; City of Parramatta; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

12% superannuation

ASAP start

Full-time 37.5 hours

Sydney/Canberra locations

Hybrid work arrangements

Federal government environment

Job summary

HOBAN Recruitment is partnering with a Federal Government organisation to appoint an APS6 Quality Officer, delivering quality assurance, quality control, and continuous improvement across early childhood and disability programs in Sydney and Canberra.

You will mentor teams, analyze data, interpret legislation, and provide technical guidance in a national government context, with a 37.5-hour week and a hybrid work arrangement.

Qualifications

• Experience interpreting and applying legislation, policies and regulatory frameworks.
• Proven ability to mentor, coach and support team members.
• Advanced Excel and data analysis skills to translate data into actionable insights.
• Excellent stakeholder engagement and communication abilities.

Responsibilities

• Conduct quality assurance and quality control activities for early childhood planning and decision-making.
• Mentor and coach team members to improve quality and consistency.
• Support the development and implementation of continuous improvement initiatives and quality frameworks.
• Analyze trends, identify opportunities for improvement, and deliver data-driven insights.
• Interpret and apply legislation, policy, procedures and standards.
• Engage with internal stakeholders to build capability in quality practices.
• Provide technical, policy and operational advice on complex issues.

Skills

Stakeholder engagement

Data analysis

Excel

Mentoring coaching

Regulatory frameworks

Autonomy

Job description

HOBAN Recruitment is proud to partner with a leading Federal Government organisation to recruit experienced APS6 level Quality Officers. This is an exciting opportunity to contribute to quality outcomes within a nationally significant early childhood and disability support environment.
As an APS6 level Quality Officer, you will play a key role in quality assurance, quality control, stakeholder engagement, and continuous improvement initiatives. You will provide technical advice on complex matters, mentor team members, analyse data, and support high-quality decision-making processes.

About the Role

• Conducting quality assurance and quality control activities relating to early childhood planning and decision-making processes.
• Providing mentoring, coaching and technical guidance to team members to improve quality and consistency.
• Supporting the development and implementation of continuous improvement initiatives and quality frameworks.
• Analysing trends, identifying opportunities for improvement, and delivering data-driven insights.
• Interpreting and applying legislation, policy, procedures and operational standards.
• Managing escalations and providing effective resolutions to complex matters.
• Engaging with internal stakeholders to build capability and improve understanding of quality practices.
• Providing detailed technical, policy and operational advice on complex issues.
• Competitive pay rate of $60.26 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
• 12% superannuation to secure your future and support your retirement planning.
• ASAP start date, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Positions available in Sydney and Canberra locations.
• Opportunity to contribute to meaningful outcomes for children and families.
• Gain valuable experience within a Federal Government environment.
• Hybrid working arrangements available where operationally appropriate.
• Work on impactful projects focused on continuous improvement and service excellence.

Benefits

• Competitive pay rate of $60.26 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
• 12% superannuation to secure your future and support your retirement planning.
• ASAP start date, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Positions available in Sydney and Canberra locations.
• Opportunity to contribute to meaningful outcomes for children and families.
• Gain valuable experience within a Federal Government environment.
• Hybrid working arrangements available where operationally appropriate.
• Work on impactful projects focused on continuous improvement and service excellence.

About You

To be successful in this role, you will demonstrate:

• Strong experience interpreting and applying legislation, policies, procedures and regulatory frameworks.
• Proven ability to mentor, coach and support team members to achieve quality outcomes.
• Experience providing technical, operational and policy advice on complex matters.
• Advanced Microsoft Excel and data analysis skills with the ability to translate data into actionable insights.
• Excellent stakeholder engagement and communication skills.
• Strong problem-solving and decision-making capabilities.
• Ability to manage competing priorities and work with a high degree of autonomy.

Highly Regarded

• Qualifications in allied health, education, disability or a related field.
• Experience in early childhood planning and/or supporting children with disabilities.
• Previous NDIA planning experience, ideally two years or more.
• Experience working in quality assurance, quality control, compliance or continuous improvement functions.

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role.

Positions close for submissions FRIDAY 15th October 2026.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at***********@hoban.com.auor visit www.hoban.com.au/adjustmentsfor additional contact details.