Quality Manager

Hoban; Sydney; Hybrid; AUD 133,000 - 180,000; Full time

Benefits offered by this job

12% superannuation

ASAP start

Hybrid work arrangement

Job summary

HOBAN Recruitment is seeking an experienced EL1 level Assistant Director, Quality to join a high-performing government team in Sydney or Canberra. You will oversee quality assurance activities, lead a team, and provide specialist advice on complex matters to drive performance and compliance.

This executive role emphasizes data-driven decision making, strategic planning and continuous improvement within a large public sector environment, with hybrid work options and a competitive pay structure.

Qualifications

• Experience leading teams in quality/governance.
• Ability to interpret legislation and standards.
• Advanced Excel and data analytics capability.
• Strong stakeholder engagement and negotiation skills.
• Experience in government/public sector is advantageous.

Responsibilities

• Lead quality assurance and quality control activities across complex operational functions.
• Provide high-level technical, policy and operational advice on quality-related matters.
• Manage team performance, workflows and quality outcomes against business objectives.
• Coach, mentor and develop staff capability to improve technical expertise and decision‑making.
• Analyse performance data, identify trends and provide recommendations for improvement.
• Drive continuous improvement and change initiatives that deliver operational efficiencies.
• Build and maintain effective stakeholder relationships across internal and external networks.
• Contribute to strategic planning, risk management and organisational objectives.

Skills

Leadership

Quality assurance

Data analysis

Stakeholder engagement

Policy advisory

Microsoft Excel

Tools

Microsoft Excel

Job description

HOBAN Recruitment is seeking an experienced and strategic EL1 level Assistant Director, Quality to join a high-performing government team focused on delivering quality outcomes, continuous improvement, and operational excellence located in any NDIA location in Sydney or Canberra.
This leadership role is responsible for overseeing quality assurance activities, managing team performance, providing specialist advice on complex matters, and driving business improvement initiatives. You will play a key role in ensuring decision‑making quality, supporting compliance with legislative frameworks, and using data‑driven insights to influence outcomes and organisational performance. Based on the position description, the role includes leadership, quality oversight, stakeholder engagement, data analysis, and continuous improvement responsibilities.
Key Responsibilities

• Lead quality assurance and quality control activities across complex operational functions.
• Provide high-level technical, policy and operational advice on quality-related matters.
• Manage team performance, workflows and quality outcomes against business objectives.
• Coach, mentor and develop staff capability to improve technical expertise and decision‑making.
• Analyse performance data, identify trends and provide recommendations for improvement.
• Drive continuous improvement and change initiatives that deliver operational efficiencies.
• Build and maintain effective stakeholder relationships across internal and external networks.
• Contribute to strategic planning, risk management and organisational objectives.
• Competitive pay rate of $602.55 per day at EL1 Level, including casual loading, providing you with financial stability and recognition for your expertise.
• 12% superannuation to secure your future and support your retirement planning.
• ASAP start date, allowing you to embark on this exciting opportunity without delay.
• Full‑time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Opportunity to make a meaningful impact within a large and complex government environment.
• Executive‑level leadership role with significant autonomy and influence.
• Work with experienced professionals in a collaborative and supportive team.
• Exposure to strategic projects, quality frameworks and organisational improvement initiatives.
• Flexible work arrangements, including hybrid working opportunities.

HOBAN Recruitment is seeking an experienced and strategic EL1 level Assistant Director, Quality to join a high-performing government team focused on delivering quality outcomes, continuous improvement, and operational excellence located in any NDIA location in Sydney or Canberra.
This leadership role is responsible for overseeing quality assurance activities, managing team performance, providing specialist advice on complex matters, and driving business improvement initiatives. You will play a key role in ensuring decision‑making quality, supporting compliance with legislative frameworks, and using data‑driven insights to influence outcomes and organisational performance. Based on the position description, the role includes leadership, quality oversight, stakeholder engagement, data analysis, and continuous improvement responsibilities.
Key Responsibilities

• Lead quality assurance and quality control activities across complex operational functions.
• Provide high-level technical, policy and operational advice on quality-related matters.
• Manage team performance, workflows and quality outcomes against business objectives.
• Coach, mentor and develop staff capability to improve technical expertise and decision‑making.
• Analyse performance data, identify trends and provide recommendations for improvement.
• Drive continuous improvement and change initiatives that deliver operational efficiencies.
• Build and maintain effective stakeholder relationships across internal and external networks.
• Contribute to strategic planning, risk management and organisational objectives.

Benefits

• Competitive pay rate of $602.55 per day at EL1 Level, including casual loading, providing you with financial stability and recognition for your expertise.
• 12% superannuation to secure your future and support your retirement planning.
• ASAP start date, allowing you to embark on this exciting opportunity without delay.
• Full‑time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Opportunity to make a meaningful impact within a large and complex government environment.
• Executive‑level leadership role with significant autonomy and influence.
• Work with experienced professionals in a collaborative and supportive team.Exposure to strategic projects, quality frameworks and organisational improvement initiatives.
• Flexible work arrangements, including hybrid working opportunities.

About You

You are an experienced people leader with a strong background in quality, governance, compliance, or operational improvement. You thrive in complex environments and can confidently balance strategic priorities with operational delivery.

To Be Successful You Will Have:

• Strong ability to interpret and apply legislation, policies, procedures and standards.
• Demonstrated experience leading teams, managing performance and delivering outcomes.
• Expertise in providing high-level technical, operational and policy advice on complex issues.
• Proven ability to coach and develop staff using best‑practice leadership approaches.
• Advanced Excel skills and strong analytical capabilities with experience interpreting complex data.
• Excellent stakeholder engagement, negotiation and communication skills.
• Strong judgement, problem‑solving capability and a continuous improvement mindset.

Highly Regarded

• Experience or qualifications in the early childhood sector.
• Experience within the disability sector.
• Qualifications or experience in allied health.
• Experience working within the Australian Public Service or broader government environment.

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role.

Positions close for submissions on FRIDAY 16th OCTOBER COB.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at ***********@hoban.com.auor visit www.hoban.com.au/adjustments for additional contact details.