Quality Officer

Hickory; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free Office Parking

Innovation & Growth

Employee Wellbeing

Career Growth

Team Environment

Job summary

SYNC designs and manufactures high-quality bathroom pods in Melbourne, with a dedicated QA team ensuring standards are met on the factory floor. The Quality Officer will monitor production, identify non-conformances, and communicate findings to QA and Production teams, while maintaining inspection records on tablets and QA systems.

The role supports continuous improvement, works closely with production leaders, and contributes to a safe, quality-driven manufacturing environment.

Qualifications

• Completion of Year 12 or equivalent.
• Experience in manufacturing or quality inspection preferred.
• Hold a valid White Card (preferred).

Responsibilities

• Perform routine quality inspections and checks throughout bathroom pod production.
• Identify non-conformances or deviations from standard processes and report findings to the QA Manager or Production Manager.
• Accurately capture and maintain inspection records using tablets and internal QA systems.
• Assist with QA documentation, reporting, and daily quality tracking activities.
• Liaise effectively with the QA Team, production operators and leaders regarding quality issues or incomplete process steps.
• Monitor corrective actions and confirm completion of required rework.
• Build positive working relationships across QA and production teams, promoting a quality-focused culture.
• Stay up to date with changes to production processes, drawings, specifications and materials.
• Escalate any identified safety or quality concerns promptly.

Skills

Quality inspection

Manufacturing

Communication

Attention to detail

Problem solving

Education

Year 12 or equivalent

Tools

Outlook

Word

Excel

Tablet QA systems

Self-levelling lasers

Builders squares

Measuring tapes

Job description

SYNC's pioneering prefabrication, digital design, and manufacturing processes are setting a new benchmark in the prefabricated construction industry. Our dedicated engineers and designers manufacture high-quality, fully customised bathroom pods using state-of-the-art prefabrication techniques. With local manufacturing facilities in Melbourne's Laverton North, we work closely with architects, builders, and clients to create innovative and beautiful living environments.

POSITION OVERVIEW

We are seeking a Quality Officer to support the Quality Assurance team in monitoring production activities on the factory floor, ensuring pods are built according to standards, identifying non-conformances, and communicating findings effectively to Production and QA teams.

WHAT SYNC CAN OFFER

• Free Office Parking: Hassle-free commutes with free parking at our Laverton office.
• Innovation & Growth: Be part of a forward-thinking environment that embraces new ideas and continuously evolves, keeping you ahead of industry trends.
• Employee Wellbeing: Access to our Employee Assistance Program (EAP) for valuable support and resources.
• Career Growth: Opportunities to develop your skills and progress your career, with exposure to new challenges and pathways.
• Team Environment: Be part of a supportive, collaborative team that works together to achieve shared goals.

RESPONSIBILITIES

• Perform routine quality inspections and checks throughout bathroom pod production.
• Identify non-conformances or deviations from standard processes and report findings to the QA Manager or Production Manager.
• Accurately capture and maintain inspection records using tablets and internal QA systems.
• Assist with QA documentation, reporting, and daily quality tracking activities.
• Liaise effectively with the QA Team, production operators and leaders regarding quality issues or incomplete process steps.
• Monitor corrective actions and confirm completion of required rework.
• Build positive working relationships across QA and production teams, promoting a quality-focused culture.
• Stay up to date with changes to production processes, drawings, specifications and materials.
• Escalate any identified safety or quality concerns promptly.

TO BE SUCCESSFUL IN THE ROLE

• Strong communication and relationship-building skills.
• Proactive and self-motivated, with the ability to work independently and take initiative.
• Ability to work in a fast-paced manufacturing environment.
• Basic computer literacy, including experience using Outlook, Word, Excel, and tablet-based systems.
• Ability to read measurements and interpret basic drawings.
• Experience using tools and layout equipment such as self-levelling lasers, builders squares, measuring tapes, and similar equipment.
• Strong attention to detail, with a sense of urgency and accountability for quality outcomes.
• Completion of Year 12 or equivalent.
• Previous experience in manufacturing, construction or quality inspection is advantageous but not essential.
• Hold a valid White Card (preferred).