Quality Manager - Education

Humero; Brisbane; On-site; AUD 110,000 - 160,000; Full time

Job summary

Carinity is seeking a Quality Manager – Education to safeguard and assure quality across its Education Services division. The role will partner with school leaders to implement a risk-based framework, support accreditation readiness, and ensure robust safeguarding practices.

The successful candidate will travel across Queensland, engaging with Aboriginal and Torres Strait Islander communities to embed cultural safety, governance and continuous improvement.

Qualifications

• Tertiary qualifications in quality management, governance, risk, education or a related discipline.
• Significant experience in quality, accreditation, compliance, safeguarding assurance or risk across complex services.
• Experience developing assurance frameworks and conducting audits, reviews and corrective-action verification.
• Strong knowledge of child safeguarding frameworks and organisational child safety responsibilities.
• Ability to interpret regulatory requirements, assess evidence and communicate clear findings.
• Strong partnering skills and experience supporting shared standards across different locations or services.
• Understanding of cultural safety and respectful engagement with Aboriginal and Torres Strait Islander communities.
• Strong written communication and sound judgement when handling sensitive information.

Responsibilities

• Establish and maintain a risk-based quality and assurance framework across the Education division.
• Work with school leaders on accreditation assurance, audit readiness and evidence requirements.
• Evaluate safeguarding controls, reporting pathways and systems for identifying and responding to child safety risks.
• Maintain the education policy and compliance framework, coordinating reviews and updates with accountable leaders and corporate specialists.
• Analyse incidents, complaints and performance information to identify emerging risks and opportunities for shared improvement.
• Provide clear findings and recommendations, escalating significant or unresolved concerns.
• Verify that agreed corrective actions are complete and produce effective, sustained improvements.
• Provide guidance on quality, safeguarding and evidence requirements as expectations evolve.
• Work with corporate specialists to align education assurance with organisational governance and risk requirements.
• Apply culturally safe approaches that consider student and family voice and local community context.

Skills

Quality management

Governance

Risk

Education

Audits & inspections

Education

Quality management degree

Governance qualification

Education-related qualification

Job description

Help support safe, positive learning environments for young people who need a different pathway.

About the opportunity

Humero Recruitment Partners is recruiting on behalf of Carinity for a Quality Manager – Education, a newly created role supporting safeguarding, accreditation and quality assurance across its growing Education Services division.

Carinity’s schools bring education, youth work and wellbeing support together to help young people engage with learning. The network includes Special Assistance Schools, which provides a culturally supportive learning environment primarily for Aboriginal and Torres Strait Islander students.

Reporting to the Executive Manager Education Services, you will work with school leaders to develop a shared approach to assurance that recognises each school’s history, student cohort and local context.

Your early focus will be building relationships, understanding existing practices and agreeing priorities. You will provide specialist guidance, coordinate assurance activities and help schools respond to evolving regulatory and safeguarding requirements.

The role combines a collaborative approach with independent judgement. You will evaluate systems and controls, report findings and verify the effectiveness of agreed actions. Principals and operational leaders retain responsibility for school delivery and implementing changes.

Based at Carinity’s head office in Gaythorne, you will travel regularly to schools across Queensland. Being present will help you understand local practice, build relationships and undertake audits and assurance reviews.

What you will do

• Establish and maintain a risk-based quality and assurance framework across the Education division.
• Work with school leaders on accreditation assurance, audit readiness and evidence requirements.
• Evaluate safeguarding controls, reporting pathways and systems for identifying and responding to child safety risks.
• Maintain the education policy and compliance framework, coordinating reviews and updates with accountable leaders and corporate specialists.
• Analyse incidents, complaints and performance information to identify emerging risks and opportunities for shared improvement.
• Provide clear findings and recommendations, escalating significant or unresolved concerns.
• Verify that agreed corrective actions are complete and produce effective, sustained improvements.
• Provide guidance on quality, safeguarding and evidence requirements as expectations evolve.
• Work with corporate specialists to align education assurance with organisational governance and risk requirements.
• Apply culturally safe approaches that consider student and family voice and local community context.

About you

You combine sound assurance judgement with the ability to build trust. You take time to understand existing practice, recognise what works well and help people navigate change.

You are comfortable asking thoughtful questions, providing clear advice and raising concerns when necessary. You understand the sensitivity of working in services supporting vulnerable young people and bring the resilience, curiosity and professional judgement this environment requires.

You will bring:

• Tertiary qualifications in quality management, governance, risk, education or a related discipline.
• Significant experience in quality, accreditation, compliance, safeguarding assurance or risk across complex services.
• Experience developing assurance frameworks and conducting audits, reviews and corrective-action verification.
• Strong knowledge of child safeguarding frameworks and organisational child safety responsibilities.
• The ability to interpret regulatory requirements, assess evidence and communicate clear findings.
• Confidence maintaining objectivity and escalating material concerns while preserving effective working relationships.
• Strong partnering skills and experience supporting shared standards across different locations or services.
• An understanding of cultural safety and respectful engagement with Aboriginal and Torres Strait Islander communities.
• Strong written communication and sound judgement when handling sensitive information.

Experience with school accreditation and education regulation will be highly regarded. Candidates from child and youth services or aligned regulated environments who bring strong safeguarding and assurance experience and the capacity to develop education-specific knowledge are also encouraged to apply.

About Carinity

At Carinity, true care begins with seeing the person - not just their needs, but their story, their strengths and their hopes. Every interaction is an opportunity to offer kindness, dignity and respect that goes beyond the moment.

Whether providing aged care, walking alongside young people, supporting families or offering spiritual comfort, Carinity’s care is deeply personal. Its people take the time to listen, to understand and to respond—because meaningful care should be based around each person’s unique needs.

And because Carinity cares personally, the impact lasts. It’s felt in the confidence of a student finding their path, the peace of an older person feeling safe and valued, and the strength of a family supported through life’s challenges.

With Christian faith at the heart of everything it does, Carinity is here to make a difference - one person, one moment, one lasting impact at a time.

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