Quality Manager

Downer Group; Maryborough; On-site; AUD 180,000 - 240,000; Full time

Job summary

Downer Group in Maryborough is seeking an experienced Quality Manager to lead the quality function within the Rail & Transit Systems team at the Maryborough Service Delivery Centre on the Fraser Coast. You will shape quality across a complex operation, drive risk management, and deliver safe, reliable outcomes while developing the Quality team and partnering with Production, Engineering and Supply Chain.

This leadership role offers exposure across operations, project delivery, continuous

Qualifications

• Demonstrated quality leadership within manufacturing, rail, heavy industry, or similar complex environments.
• Solid knowledge of ISO 9001 and Quality Management Systems.
• Experience leading audits and quality investigations.
• Ability to translate quality data into clear priorities and actions.
• Collaborative leadership with credibility to influence operations and technical teams.

Responsibilities

• Shape the quality approach across the facility, linking assurance and control for safe, reliable delivery.
• Identify quality risks early and turn insights into practical actions for operations and projects.
• Partner with Engineering, Production, Projects, Procurement and Supply Chain to improve outcomes and reduce defects.
• Strengthen audit, assurance and management systems to support ISO 9001 compliance and continuous improvement.
• Lead and develop the Quality team with accountability and shared ownership of performance.

Skills

Quality leadership

ISO 9001

Audits

Data analysis

Stakeholder influence

Job description

Help drive our high-performance culture and own a robust Quality Management function within our Maryborough Service Delivery Centre

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

The Opportunity

We have an opportunity for an experienced Quality Manager to join our Rail & Transit Systems team at the Maryborough Service Delivery Centre on the Fraser Coast. This is a highly visible leadership role where you'll shape quality across a complex operational environment, influencing how we manage risk, improve performance and deliver safe, reliable outcomes for our customers. Leading the site's quality function, you'll work closely with Production, Engineering, Projects, Procurement and Supply Chain, bringing quality insight into operational decisions and turning performance trends into meaningful improvements. You'll also develop the capability of your Quality team and build strong relationships with customers, suppliers and external stakeholders. For a quality professional looking to broaden their leadership impact, the role offers exposure across operations, project delivery, continuous improvement and senior stakeholder engagement.

Key Responsibilities

• Shape the quality approach across the facility, connecting assurance and control activities with safe, reliable and efficient delivery.
• Influence operational and project decisions by identifying quality risks early and turning performance insights into practical action.
• Partner across Engineering, Production, Projects, Procurement and Supply Chain to improve quality outcomes and reduce defects and rework.
• Strengthen audit, assurance and management systems to support ISO 9001 compliance and continuous improvement.
• Lead and develop the Quality team, creating accountability, capability and shared ownership of quality performance.

What You Bring

• Demonstrated quality leadership experience within manufacturing, rail, automotive, heavy industry or another complex operational environment.
• Strong knowledge of ISO 9001, Quality Management Systems and effective assurance and control practices.
• Experience leading audits, quality investigations and improvement initiatives.
• Strong analytical capability with the ability to turn quality data into clear priorities and recommendations.
• A collaborative leadership style and the credibility to influence operational leaders, technical teams, customers and suppliers.

Our Culture

Downer is dedicated to nurturing our people personally and professionally through skills development, competitive benefits, career pathways and fostering a proudly diverse and supportive workplace culture.

We cultivate a diverse and inclusive workplace that facilitates opportunity and respect. Our focus on gender and cultural inclusiveness is active and ongoing, and through various initiatives we aim to help close the gap between indigenous and non-indigenous communities.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.