Quality Assurance Rater - Australia (Au)

Telus Digital Ai Data Solutions; Canberra; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Great Place To Work

Flexible working

Competitive salary

Paid parental leave

Income protection

Corporate rewards

Salary packaging

Job summary

Downer Professional Services in Canberra leads complex defence projects, delivering high-quality outcomes for national security. The Senior Manager, Quality Assurance drives governance, audits, and continuous improvement across multiple disciplines.

A Baseline Defence Security Clearance is required, with the role based in Canberra and open to other Australian cities as a permanent placement. The successful candidate will coach managers, align quality systems with contractual obligations,

Qualifications

• Undergraduate degree in Quality, Engineering, Business, or related discipline.
• 12+ years in Quality Management with leadership experience.
• Experience leading multiple quality disciplines in a complex organisation.
• Strong expertise in quality management systems, audits, inspections, testing, and improvements.

Responsibilities

• Provide senior functional leadership across quality disciplines, teams, and operations.
• Lead implementation and continuous improvement of quality systems, standards, and governance.
• Ensure quality practices align with objectives, contractual requirements, regulatory obligations, and product performance expectations.
• Provide technical authority across quality assurance, audits, inspections, testing, and quality improvement methodologies.
• Oversee assurance activities to ensure products, materials, and processes meet required quality, safety, and compliance standards.
• Analyze quality performance data to identify trends, systemic risks, and opportunities for improvement.
• Lead corrective and preventative action processes to address quality issues and strengthen operational performance.
• Drive consistency of quality practices across multiple functions, product lines, and environments.
• Contribute to development of quality strategy, enterprise standards, and continuous improvement initiatives.
• Partner with stakeholders to improve reliability, maintainability, and delivery outcomes.
• Build capability across the Quality function through coaching and mentoring.

Skills

Leadership

Quality management

Audits

Stakeholder engagement

Problem solving

Education

Undergraduate degree in related field

Job description

Join our Downer Professional Services team and play a key role in delivering complex defence and national security projects that safeguard Australia’s future.

Downer Professional Services comprises of three business units our Technical, Advisory, and Capability consulting practice, and Team Downer, which partners with CASG and NSSG as a major service provider to Defence. Together, we are a multi-disciplinary advisory and delivery partner of choice for clients across Defence and National Security.

We currently have an opportunity for a Quality Engineer in Canberra to contribute to Engineering Plans and oversee governance and compliance.

What You’ll Do

This role offers a broad scope, with key role responsibilities including:

Conduct reviews and analysis to assure organisational performance of the EMS to maintain AEO certification .

Review of Engineering Artefacts including all project/product level Engineering Plans to assure compliance to standards.

• Providing direction to projects/products on the relevant Australian and International Standards, regulations and Defence requirements.
• Leadership of continual improvement actions across the Engineering, Logistics and Cyber, including pre and post activity reviews.

Due to the nature of the work, you are required to currently hold and maintain an AGSVA Security clearance as required by the Commonwealth. In some instances, compliance with International Traffic in Arms Regulations (ITAR) requirements may also be an inherent requirement.

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer Professional Services

At Downer Professional Services, we’re not just a workplace - we’re a business dedicated to contributing to the shaping of the future of defence in Australia. As the country’s only sovereign prime, we’re committed to making a real difference in protecting Australia’s interests.

What is means to belong at Downer Professional Services

Meaningful work: Help to deliver critical Defence projects that protect Australia and shape its future.

Professional development: Access career mapping, accelerated learning programs, and shared learning through our Communities of Practice.

Great perks: Enjoy discounts on healthcare, retail, vehicles, and more through

Veteran support : Benefit from initiatives like up to 20 days of Reservist Leave to stay connected post-service.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We’re committed to building a team that reflects the diverse communities we serve and we welcome people of allages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.

Title:
Snr Manager, Quality
At KBR - We do things that matter.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Learn more about KBR in Australia
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The Opportunity:
We are seeking an experienced Senior Manager, Quality Assurance to provide strategic leadership, technical expertise, and functional direction across our Quality organisation. This role is responsible for ensuring quality systems, processes, and practices are effectively implemented to support safe, reliable, compliant, and high-performing delivery outcomes.
Working across multiple disciplines, product lines, and operational areas, you will provide senior leadership to quality teams while acting as a trusted technical authority in quality assurance, governance, and continuous improvement. You will play a key role in strengthening quality capability, driving consistency of practice, and ensuring quality frameworks align with business objectives, customer requirements, and regulatory obligations.
This is an opportunity for an accomplished quality leader who can combine deep technical expertise with people leadership, strategic thinking, and the ability to influence outcomes across a complex organisation.
This is a permanent full-time opportunity and can be based in Canberra, Brisbane, Melbourne, Sydney or Adelaide.
The successful candidate must hold a Baseline security clearance or higher.

Responsibilities

• Provide senior functional leadership across quality disciplines, teams, and operational areas to deliver business and customer outcomes.
• Lead the implementation and continuous improvement of quality systems, processes, standards, and governance frameworks.
• Ensure quality practices align with business objectives, contractual requirements, regulatory obligations, and product performance expectations.
• Provide technical authority across quality assurance, audits, inspections, testing, and quality improvement methodologies.
• Oversee assurance activities to ensure products, materials, and processes meet required quality, safety, and compliance standards.
• Analyze quality performance data to identify trends, systemic risks, and opportunities for improvement.
• Lead corrective and preventative action processes to address quality issues and strengthen operational performance.
• Drive consistency of quality practices across multiple functions, product lines, and operational environments.
• Contribute to the development of quality strategy, enterprise standards, and continuous improvement initiatives.
• Partner with stakeholders to improve reliability, maintainability, and delivery outcomes.
• Build capability across the Quality function through coaching, mentoring, and developing managers and technical specialists.

Essential

• Undergraduate qualification in Quality, Engineering, Business, or a related discipline.
• Extensive experience in Quality Management (typically 12+ years), including demonstrated leadership experience managing managers or senior technical professionals.
• Proven experience leading multiple quality disciplines, teams, or functional areas within a complex organisation.
• Strong technical expertise across quality management systems, audits, inspections, testing, and quality improvement methodologies.
• Experience applying quality frameworks to contractual, regulatory, compliance, and product performance requirements.
• Demonstrated ability to combine technical authority with strategic leadership and people management responsibilities.
• Strong stakeholder engagement, influencing, and problem-solving capabilities.

Desirable

• Postgraduate qualifications in Quality, Engineering, Management, or a related discipline.
• Six Sigma Green Belt or Black Belt accreditation.
• Experience working within complex, multi-product, matrixed, or highly regulated environments.
• Experience contributing to global, enterprise-wide, or cross-functional quality strategies and processes.

All candidates will be required to hold and maintain an active Baseline Defence Security Clearance.

What we will offer you

• A workplace culture certified as a Great Place To Work
• Flexible working
• Competitive salary (including annual reviews)
• Paid parental leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing