Quality Manager

ITW; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

ITW, a Fortune 300 global industrial leader, seeks a Quality Manager for the Concrete Systems Division to oversee quality processes across AU & NZ for Danley, Reid and Ramset brands. You will lead ISO 9001 audits, manage NCRs, and drive supplier quality programs while coordinating with engineering and operations on change control and testing.

A strong manufacturing background and leadership skills are essential.

Qualifications

• Quality testing experience with raw materials and finished goods.
• Ability to conduct quality investigations for non-conformances.
• Strong understanding of ISO 9001:2015 and its requirements.
• Experience in a manufacturing environment.
• Leadership or management experience is beneficial.
• Engineering degree would be advantageous.
• Continuous improvement methodologies including lean manufacturing.

Responsibilities

• Lead safety initiatives and maintain a safety-first culture.
• Coordinate quality activities across AU & NZ using ITW frameworks.
• Lead ISO 9001 audits for all brands and engage stakeholders.
• Manage NCR dashboard with root-cause analysis and investigations.
• Oversee document control for manufacturing processes and product docs.
• Manage process control systems and changes impacting end-user quality.
• Ensure traceability through Certificates of Conformance and QC records.
• Lead, coach, mentor and develop direct reports.

Skills

Quality testing

Investigations

ISO 9001

Manufacturing experience

People leadership

Lean / CI

Education

Engineering degree (advantage)

Job description

Job Description

About ITW: A Legacy of Innovation

As a Fortune 300 company with a century-long legacy, ITW is a global industrial leader operating in diverse markets. Our portfolio of renowned brands, including Ramset, Pryda, Danley and Zenith, are trusted by industry professionals worldwide. Our entrepreneurial culture empowers our employees to think creatively, take ownership, and drive positive change.

As the Quality Manager for the Concrete Systems Division, you will manage the quality process for the Division including process control, NCR management, supplier quality programs, auditing and ISO accreditation for the Danley, Reid and Ramset brands for both manufactured goods and purchased products across AU & NZ.

What you will do

• Safety : ITW Leaders are Safety leaders first: conduct all work with a Safety first lense, identify Safety hazards and build plan to address
• ITW Business Model and Frameworks – To learn and utilise the ITW Business Model and Frameworks in the coordination of quality activities for the division using an 80/20 mindset and deployment of USa Tool
• ISO9001 audit lead – lead the process for all 3 brands to pass the annual ISO 9001 audits through engagement of all stakeholders, control measures and periodic auditing of the process including manufacturing sites & sub suppliers
• Non Conformance Reports – manage the NCR dashboard including root cause analysis and leading the investigations
• Document control – lead & manage the process document control for the manufacturing process & the product compliance documents
• Process – lead the process control systems working closely with engineering & operations on management of change for all product or process changes impacting the end user experience of quality. Process control includes systematic testing of samples & auditing the process.
• Traceability – Certificates of Conformance, Batch test Certs, linked to QC inspection for all products
• Lead & Manage: Lead, manage, coach, mentor and develop direct reports

What you will bring

• Quality testing experience – raw material and finished goods and the operation of testing equipment
• The ability to conduct quality investigations for quality non conformances
• Comprehensive understanding of ISO 9001:2015 system and its requirements
• Experience in a manufacturing environment
• Team leadership or management is beneficial
• An engineering degree would be advantageous
• Qualification and demonstrated skills in continuous improvement methodologies including lean manufacturing.

Why Join ITW?

A Future of Unlimited Possibilities

Unlock Your Potential: Your Career, Our Commitment. We are committed to helping our people grow. You’ll have the opportunity to further develop your leadership, commercial, and supply chain expertise within a global organisation known for developing talent.

Collaborative Innovation: Work alongside passionate and supportive colleagues who are committed to operational excellence, continuous improvement, and delivering outstanding customer outcomes.

Flexible Work Arrangements: Enjoy the flexibility of a hybrid working environment that supports both collaboration and work-life balance.

Competitive Compensation and Benefits: We offer a competitive remuneration package, bonus opportunities, learning and development support, employee recognition programs, and access to a range of wellbeing initiatives.

ITW Construction Products - Asia Pacific is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, or national origin.

To be considered for this opportunity you must reside in Australia and hold full working rights

ITW Construction Products are proud to be endorsed as an employer for all women by WORK180.

Learn more at: https://careers.itw.com/us/en/working-at-itw