Quality Management Officer

Mineral Resources; City Of Kalamunda; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Value people

Safety-focused team

Career growth opportunities

Job summary

Mineral Resources is seeking a Quality Management Officer to join the Supply team at the Perth Distribution Centre. You will manage day-to-day QM issues raised at the PDC or from site, ensuring efficient, reliable QM service to stakeholders.

Reports to the Quality Management Coordinator and collaborates with supervisors and managers. You will require experience in purchasing, warehousing or supply-chain coordination, with strong problem-solving and documentation skills.

Qualifications

• Experience in purchasing, procurement administration, warehouse operations or supply-chain coordination.
• Sound knowledge of PO processes, including raising, amending and expediting POs.
• Experience with purchasing or ERP systems.
• Strong attention to detail, able to interpret delivery dockets, packing slips, POes and related documents.
• Effective written and verbal communication skills with suppliers and internal stakeholders.
• Strong problem-solving and investigative skills including identifying root causes.
• Ability to manage competing priorities and follow issues through to resolution.

Responsibilities

• Receive, review and prioritise QM issues relating to inbound deliveries, purchase orders and receipting.
• Investigate delivery discrepancies, including missing, incorrect, damaged or non-conforming items.
• Validate delivery and receipting information against purchase orders, delivery dockets, packing slips and system records.
• Raise, amend and expedite purchase orders, working with Purchasing to resolve PO issues.
• Use purchasing and warehouse systems (preferably Coupa) to check PO status, supplier information, delivery details and transaction history.
• Work with suppliers on packaging standards, labelling, documentation, delivery conformance and corrective actions.
• Keep internal stakeholders updated on missing items, incorrect deliveries, outstanding actions and expected resolution timeframes.
• Coordinate follow-up with Purchasing, Warehouse, Logistics and site stakeholders to close out QM issues.
• Identify recurring causes of non-conformance and contribute to practical process improvements.
• Maintain accurate records of investigations, communications, outcomes and corrective actions.
• Help develop and deliver training for new warehouse staff on receipting processes, delivery-document checks and escalation.
• Promote consistent receipting practices across the DC.
• Be available for rostered call-out.

Skills

Quality management

Purchasing

Warehousing

Logistics coordination

Stakeholder communication

Tools

Coupa

ERP systems

CoR knowledge

Transport booking software

Job description

• Be part of a business that values its people.
• Work in a supportive, safety-focused team at the Perth Distribution Centre (PDC).
• Build your career in a growing, diverse and inclusive organisation.

What MinRes Can Offer

• Be part of a business that values its people.
• Work in a supportive, safety-focused team at the Perth Distribution Centre (PDC).
• Build your career in a growing, diverse and inclusive organisation.

The Opportunity

We are looking for a Quality Management Officer to join our Supply team in the Warehouse & Logistics division at the Perth Distribution Centre (PDC). You will manage the day-to-day Quality Management (QM) issues raised at the PDC or from site. You will make sure our operational team gives efficient, reliable quality management service to internal and external stakeholders. You will report to the Quality Management Coordinator. You will work closely with PDC Supervisors, the Superintendent and the Manager. You will also work with MinRes sites, AMG, CSI and our external rotable vendors. This is an individual contributor role. It suits someone with a sound knowledge of purchasing, warehousing and logistics, ideally from a mining procurement or warehouse environment. The role includes rostered call-out availability. This is a permanent full-time role on a Monday to Friday work schedule.

Key responsibilities

• Receive, review and prioritise QM issues relating to inbound deliveries, purchase orders and receipting.
• Investigate delivery discrepancies, including missing, incorrect, damaged or non-conforming items.
• Validate delivery and receipting information against purchase orders, delivery dockets, packing slips and system records.
• Raise, amend and expedite purchase orders, working with Purchasing to resolve PO issues.
• Use purchasing and warehouse systems (preferably Coupa) to check PO status, supplier information, delivery details and transaction history.
• Work with suppliers on packaging standards, labelling, documentation, delivery conformance and corrective actions.
• Keep internal stakeholders updated on missing items, incorrect deliveries, outstanding actions and expected resolution timeframes.
• Coordinate follow-up with Purchasing, Warehouse, Logistics and site stakeholders to close out QM issues.
• Identify recurring causes of non-conformance and contribute to practical process improvements.
• Maintain accurate records of investigations, communications, outcomes and corrective actions.
• Help develop and deliver training for new warehouse staff on receipting processes, delivery-document checks and escalation.
• Promote consistent receipting practices across the DC.
• Be available for rostered call-out.

What You'll Bring

Our ideal candidate has experience in a similar role, ideally within the mining industry.

Mandatory

• A current Australian Drivers Licence.
• A valid forklift licence (LF class).
• Experience in purchasing, procurement administration, warehouse operations or supply-chain coordination.
• A demonstrated understanding of purchase order processes, including raising, amending and expediting POs.
• Experience with purchasing or ERP systems.
• Strong attention to detail, with the ability to interpret delivery dockets, packing slips, purchase orders and related documents.
• Effective written and verbal communication skills, with confidence engaging suppliers and internal stakeholders.
• Strong problem-solving and investigative skills, including identifying root causes.
• The ability to manage competing priorities and follow issues through to resolution.
• Accurate record-keeping and clear status reporting.
• The physical fitness to stand for extended periods.
• A commitment to MinRes values and safety standards.
• Full Australian work rights.

Desireable

• Coupa experience (highly desirable).
• Experience in procurement.
• The ability to train, coach and support team members.
• Knowledge of transport booking software.
• Experience with CoR and road legislation for freight transport.

You will also be someone who works reactively as business needs change. You will Show Up, Stand Up and Speak Up about unacceptable behaviour, and you will value diversity of thought, experience and perspective.

About Mineral Resources (MinRes)

Mineral Resources Ltd (ASX: MIN) is a leading diversified resources company with extensive operations in lithium, iron ore, energy and mining services across Western Australia. We are a growing industry leader on the back of our desire to think differently, navigate challenging operating landscapes and seize new opportunities.