Quality Improvement Officer

Queensland Government; Rockhampton Regional; On-site; AUD 120,000 - 139,000; Full time

Benefits offered by this job

Professional development

Flexible work-life balance

Employee Assistance Program (EAP)

Paid parental leave

Job summary

Queensland Government – Central Queensland Hospital and Health Service is seeking a Quality Improvement Officer to translate quality standards into everyday practice. You will support teams to meet NSQHS standards, use data to identify opportunities, and help turn insights into practical improvements.

You will assist with preparing reports, resources, and coordinating with stakeholders while supporting learning and training to strengthen safe practice across the service.

Qualifications

• A relevant tertiary qualification isn't essential, but it would be highly regarded.
• We are looking for someone with curiosity, a willingness to learn, and an understanding of quality improvement, healthcare or related practices.
• Strong communication and collaboration skills are key to working with teams and stakeholders.

Responsibilities

• Turn quality standards into everyday practice across CQ Health.
• Use data and reporting to spot opportunities and turn insights into improvements.
• Prepare reports and resources, coordinate with stakeholders, and support learning and training.
• Help teams improve processes, systems and ways of working.

Job description

About us:We're the Quality Improvement Team, helping make great care even better across Central Queensland Hospital and Health Service.We use clinical data, audits, incidents, consumer feedback and emerging trends to spot opportunities, turn insights into action, and support better decisions.We work alongside teams to improve patient safety, strengthen clinical practice and build a culture where continuous improvement is everyone's business.From education and improvement projects to sharing lessons learned, we help turn good ideas into sustainable, high-quality care.About the role:The Quality Improvement Officer helps turn quality standards into everyday practice across CQ Health. The role supports teams to meet NSQHS Standards, use data and reporting to spot opportunities, and turn insights into practical improvements.You'll also help keep things moving behind the scenes , preparing reports and resources, connecting with stakeholders, supporting learning and training, and helping teams improve their processes, systems and ways of working.About you:Qualifications and Knowledge: A relevant tertiary qualification isn't essential, but it would be highly regarded. We're looking for someone who brings curiosity, a willingness to learn, and an understanding of quality improvement, healthcare or related practices.Safe and Person-Centred Care: Help teams deliver safe, high-quality care by supporting effective planning, coordination and decision-making. You'll use your knowledge and skills to keep the person at the centre and help turn good practice into great outcomes.Systems, Safety and Teamwork: Support compliance with standards and clinical governance processes, contribute to policy and procedure reviews, and work with colleagues and stakeholders to identify opportunities, solve problems and strengthen safe practice. Great communication and collaboration are key!Learning, Quality and Innovation: Keep growing your own skills while helping others build their capability. You'll contribute to education, audits, quality improvement and evidence-based practice , bringing fresh ideas and helping turn them into practical improvements that make a difference.What we offer:Total remuneration value of up to $139,030 p.a. is comprised of:An hourly rate between $56.48 - $61.45 p.h.12.75% employer superannuation contribution17.5% leave loadingAdditional Benefits:Ongoing Professional Development and Education OpportunitiesFlexible Work-Life Balance and VarietyGenerous Salary Sacrificing OptionsPaid Parental LeaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportVaccine Preventable Diseases (VPD) requirements:It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.How to apply:To apply, please submit the following:Your current CV or resume, including referees.A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.Any additional forms / evidence as attached or listed on the Role Description.For assistance:Contact [e-mail] the Job Ad Reference (JAR) RK6J694519Applications close: Sunday, 25 October 2026#RockhamptonThis work is licensed under a Creative Commons Attribution 3.0 Australia License.