QA Coordinator

Essential Flavours; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Essential Flavours in Carrum Downs, Victoria, seeks a QA Coordinator to uphold SQF-based quality and food-safety standards. You will maintain quality systems, lead audits, and drive continuous improvements across production, engineering and quality teams.

Strong GMP/HACCP knowledge and SQF audit experience are essential, with 2–3 years in QA or similar roles and excellent communication and time-management skills.

Qualifications

• 2–3 years of proven experience in a QA or similar role.
• Experience within flavour/ingredients industry or in a food lab setting highly regarded but not mandatory.
• Strong understanding of food safety principles, particularly GMP and HACCP is a must.
• Previous experience participating and/or driving SQF audits essential.
• Possess strong initiative to troubleshoot, investigate issues and recommend actions.
• Strong problem-solving skills and attention to detail.
• Strong written and verbal communication skills.
• Excellent time management and organisational skills.
• Must be willing to learn and be flexible.

Responsibilities

• Maintain quality systems documentation and actively participate in continuous improvements to the quality systems and work procedures.
• Coordinate customer complaint investigations, collaborate across departmental teams, including engineering and production, to identify root causes, identify corrective measures, implement corrective actions and monitor outcomes.
• Identify and put into place preventative measures to avoid any future occurrences of quality issues and ensure these measures are being consistently followed across teams.
• Support certification, customer and regulatory audits, including preparation, execution and addressing any corrective actions in a timely manner.
• Monitor compliance by coordinating internal audit schedules and ensuring audit findings are addressed within agreed timeframes.
• Deliver and support training programs relating to GMP, HACCP, food safety, quality systems and compliance requirements.

Skills

QA experience

Food safety

GMP

HACCP

Audits

Communication

Time management

Problem solving

Job description

Essential Flavours was established in 1989 as a family-owned business and now spans two generations. Located in Carrum Downs, Victoria, our facility is purpose-built to our requirements and to further expand our capabilities in local and international markets.

At Essential, one of our core principles is to always be audit ready. Essential Flavours is proud to have excelled in quality certification in SQF and are seeking a highly motivated and experienced QA Coordinator to join its team in supporting and maintaining its high standard of food safety and quality.

Key responsibilities:

Maintain quality systems documentation and actively participate in continuous improvements to the quality systems and work procedures.

Coordinate customer complaint investigations, collaborate across departmental teams, including engineering and production, to identify root causes, identify corrective measures, implement corrective actions and monitor outcomes.

Identify and put into place preventative measures to avoid any future occurrences of quality issues and ensure these measures are being consistently followed across teams.

Support certification, customer and regulatory audits, including preparation, execution and addressing any corrective actions in a timely manner.

Monitor compliance by coordinating internal audit schedules and ensuring audit findings are addressed within agreed timeframes.

Deliver and support training programs relating to GMP, HACCP, food safety, quality systems and compliance requirements.

To succeed in this role, you will have:

At least 2-3 years of proven experience in a previous QA or similar role.

Experience within the flavour/ ingredients industry or in a food lab setting highly regarded but not mandatory.

Strong understanding of food safety principles, particularly Good Manufacturing Practices and HACCP is a must.

Previous experience participating and/or driving SQF audits essential.

Possess strong initiative to troubleshoot, investigate issues and recommend actions.

Strong problem-solving skills and attention to detail.

Strong written and verbal communication skills.

Excellent time management and organisational skills.

Must be willing to learn and be flexible

To find out more about us, please visit our website:https://www.essentialflavours.com.au/