Quality Coordinator

MECCA; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Professional development programs

Health and well-being initiatives

Rewards and recognition programs

Product allowance

Staff discount

Job summary

MECCA is seeking a Quality Coordinator to help ensure every product meets high standards for quality, safety and consistency. You will work across the product lifecycle with internal teams, suppliers and external partners to support quality control, resolve quality issues and strengthen supplier performance.

You will conduct quality checks, coordinate testing and investigations into non-conformances, support CAPAs, and maintain quality documentation while monitoring trends to identify

Qualifications

• 2-3 years experience in product quality or quality control, ideally within cosmetics, personal care, FMCG or related product category.
• Understanding of quality control principles, including non-conformances, root cause investigations and CAPAs.
• Experience working with supplier quality, audits and/or responsible sourcing requirements.
• Strong attention to detail with ability to manage priorities, maintain documentation and elevate risks when required.

Responsibilities

• Conduct quality control checks across products, artwork and packaging against approved specifications, standards and reference samples.
• Coordinate product and packaging testing, third-party inspections and investigations into product non-conformances and complaints.
• Support root cause investigations and CAPAs, following actions through to closure.
• Maintain product specifications, quality documentation and reference samples, monitoring quality issues and trends to identify opportunities for improvement.
• Support supplier quality and responsible sourcing activities, including supplier onboarding, audits, certifications, corrective actions and ongoing performance monitoring.

Skills

Quality control

CAPA investigations

Supplier quality

Attention to detail

Stakeholder communication

Job description

MECCA-Maginations brings our own-brand products to life, and we're looking for a Quality Coordinator to help ensure every product we create meets our high standards for quality, safety and consistency.

Working across the product lifecycle, you'll partner with internal teams, suppliers and external partners to support quality control, resolve quality issues and strengthen supplier performance. This is an opportunity to play an important role in protecting the MECCA brand while helping us continuously improve how we deliver quality products to our customers.

The Role You Could Play

As our Quality Coordinator, you'll support product and supplier quality across MECCA-Maginations. You will:

• Conduct quality control checks across products, artwork and packaging against approved specifications, standards and reference samples
• Coordinate product and packaging testing, third-party inspections and investigations into product non-conformances and complaints
• Support root cause investigations and Corrective and Preventive Actions (CAPAs), following actions through to closure
• Maintain product specifications, quality documentation and reference samples, while monitoring quality issues and trends to identify opportunities for improvement
• Support supplier quality and responsible sourcing activities, including supplier onboarding, audits, certifications, corrective actions and ongoing performance monitoring

What You Will Bring

You're a detail-oriented and proactive quality professional who enjoys collaborating with others and solving problems. Ideally, you will bring:

• 2-3 years experience in product quality or quality control, ideally within cosmetics, personal care, FMCG or a related product category
• An understanding of quality control principles, including non-conformances, root cause investigations and CAPAs
• Experience working with supplier quality, audits and/or responsible sourcing requirements
• Strong attention to detail with the ability to manage competing priorities, maintain accurate documentation and elevate risks when required
• Strong stakeholder and communication skills, with a collaborative, curious and solutions-focused approach

Your Life At MECCA

Whilst we are focused on our #CustomerFirst mantra, we know that wouldn't be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:

• Professional development programs and first-class digitised learning offering
• Health and well-being initiatives
• Reward and recognition programs
• Access to bonus and incentive programs
• Access to quarterly product allowance
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy

There are also so many other ways in which you'll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit www.mecca.com.au/careers.