Quality & Compliance Administration Officer

RGIT Australia; Warrnambool; On-site; AUD 56,000 - 60,000; Part time

Job summary

Gunditjmara Aboriginal Cooperative Ltd (GAC) in Warrnambool, Victoria, seeks a part-time Quality & Compliance Administration Officer to support the Quality, Safety and Compliance Team Leader. Based in Warrnambool, this 22.8 hours/3 days per week role focuses on policy development, records management via IonMy, QA and accreditation compliance, OH&S, and reception support.

The role requires Aboriginal/Torres Strait Islander engagement experience, a relevant certificate/diploma, and strong

Qualifications

• Experience working with Aboriginal/Torres Strait Islanders, providing practical and culturally safe advice.
• Certificate or diploma in business administration, health services, governance, or related field.
• Previous experience in an administrative or compliance-related role.
• Strong organisational and multitasking skills, with attention to detail.
• Experience in data collection and reporting.
• Knowledge of Quality Frameworks, legislation, standards, regulations or willing to research and learn.
• Excellent written and verbal communication skills.
• Ability to work collaboratively and support a diverse team.

Responsibilities

• Document Control
• Quality Assurance
• Compliance
• Reception and Administration

Skills

Cultural awareness

Communication skills

Organization

Data collection

Team collaboration

Education

Certificate or diploma in business administration, health services, governance, or related field

Job description

Quality & Compliance Administration Officer

Warrnambool, Victoria 3280, Australia • A$40.49 - A$43.42

Part-time Contract Entry Level

Posted 14 Sep 2026

Description

About Gunditjmara Aboriginal Cooperative

Dealing with the challenges of today requires problem-solvers who bring new perspectives and are willing to take risks. Gunditjmara Aboriginal Cooperative Ltd (GAC) emerged out of a pursuit to inspire and support the community and a desire for actions to speak louder than words. Established in 1979 we’re an organisation driven by progressive ideas, bold actions and a strong foundation of support.

Corporate Services

Our Corporate Services department plays a crucial role in the smooth running of our organisation and to help the co-operative and workforce to operate more efficiently, effectively, culturally safe, to ensure compliance with regulations and standards that govern our organisation. The Corporate Services team consists of roles filled and under recruitment:

• Human Resources and Recruitment
• Aboriginal Cultural Support
• Finance, Accounting and Payroll
• IT Services
• Facilities, Assets and Maintenance
• Governance, Strategy and Risk
• OH&S and Quality
• Media and Communications

Role Summary

The Quality & Compliance Administration Officer plays a vital role in ensuring that our administrative processes meet the highest standards of quality and compliance. Based in Warrnambool, Victoria, this part-time 22.8 hours / 3 days per week contract position will assist the Quality, Safety and Compliance Team Leader to provide high-quality administrative and operational support. The focus will be on areas such as:

• Develop, review, audit and update policies across GAC's diverse service areas
• Records Management and the oversight of the IonMy program
• Quality Assurance and Accreditation Compliance
• Risk Management and Safety - OH&S
• Reception & Administration Assistance

Duties and Responsibilities

• Document Control
• Quality Assurance
• Compliance
• Reception and Administration

Qualifications, Skills, Experience and Knowledge

• Experience working with Aboriginal/Torres Strait Islanders, providing practical and culturally safe advice and encouragement.
• Certificate or diploma in business administration, health services, governance, or a related field
• Previous experience in an administrative or compliance-related role.
• Strong organisational and multitasking skills, with attention to detail
• Experience in data collection and reporting
• Knowledge of Quality Frameworks, legislation, standards, regulations or willing to research and learn.
• Excellent written and verbal communication skills
• Ability to work collaboratively and support a diverse team.

Above are the summary details for the position. Further information regarding the position can be found in the full Position Description located on our website www.gunditjmara.org.au

Identified Position

This is an Identified Position. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. The Identified status of this role reflects GAC's commitment to Aboriginal leadership, cultural governance, and self-determination. It is a genuine occupational requirement that the person in this role brings lived experience as an Aboriginal and/or Torres Strait Islander person.

This position is pursuant of Section 50(d) of the Equal Opportunity Act 1984, the occupant of this position must be of Australian Aboriginal and / or Torres Strait Islander descent. Certificate of Aboriginality will be required.

GAC is an equal opportunity employer and welcomes diversity in the workplace.

Applicants must hold a valid Working with Children Check, NDIS Worker Screening Check, Police check and a VIC Driver's License or the ability to obtain the same.

Applications Close at Midnight on 4th October 2026.

Please contact Trudy Thorp - People and Recruitment on Mb: 0461 398 207 for further information regarding the position.

Company Overview

Dealing with the challenges of today requires problem-solvers who bring new perspectives and are willing to take risks. Gunditjmara Aboriginal Cooperative Ltd (GAC) emerged out of a pursuit to inspire and support the community and a desire for actions to speak louder than words. Established in 1979 we’re an organisation driven by progressive ideas, bold actions and a strong foundation of support. Gunditjmara means 'belonging to person'. The Gunditjmara people are traditional owners of the coastal area extending from Portland in the south, Port Fairy, Warrnambool and inland into Camperdown. Gunditjmara people are traditionally river and lake people with Budj Bim, Framlingham Forrest, Lake Condah and the surrounding river systems being of great cultural significance and importance historically, economically and spiritually. GAC is an independent community based not-for-profit Aboriginal Community Controlled Health Organisation that was founded in 1979 by a group of volunteers from the local Aboriginal community in South West Victoria. From humble beginnings to a long-term vision for our community has driven the organisation to be the primary provider of social, health and cultural services in our region. GAC became incorporated in 1982 and delivers a wide range of culturally appropriate, holistic community health, social support and well-being services at all life stages from cradle to the dreamimg, principally to the Aboriginal community and other residents in Warrnambool and outlying areas.