Quality & Compliance Administration Officer

Gunditjmara Aboriginal Cooperative Ltd; Warrnambool; On-site; AUD 35,000 - 55,000; Part time

Job summary

Gunditjmara Aboriginal Cooperative Ltd seeks a Quality & Compliance Administration Officer to support the Quality, Safety and Compliance Team Leader. Based in Warrnambool, this part-time role offers 22.8 hours per week across 3 days, assisting with policy development, records management, and accreditation compliance.

The role requires knowledge of quality frameworks, strong communication and organisational skills, and experience with Aboriginal/Torres Strait Islander contexts.

Qualifications

• Experience with Aboriginal/Torres Strait Islanders and providing culturally safe advice.
• Certificate or diploma in business administration, health services, governance, or related field.
• Strong organisational and multitasking skills with attention to detail.
• Experience in data collection and reporting.
• Knowledge of quality frameworks, legislation, standards or willingness to learn.
• Excellent written and verbal communication skills.

Responsibilities

• Document Control
• Quality Assurance
• Compliance
• Reception and Administration

Skills

Cultural safety

Communication skills

Organisational skills

Data collection

Quality frameworks

Teamwork

Education

Certificate or diploma in business administration/health governance

Job description

Quality & Compliance Administration Officer

About Gunditjmara Aboriginal Cooperative

Dealing with the challenges of today requires problem-solvers who bring new perspectives and are willing to take risks. Gunditjmara Aboriginal Cooperative Ltd (GAC) emerged out of a pursuit to inspire and support the community and a desire for actions to speak louder than words. Established in 1979 we’re an organisation driven by progressive ideas, bold actions and a strong foundation of support.

Corporate Services

Our Corporate Services department plays a crucial role in the smooth running of our organisation and to help the co-operative and workforce to operate more efficiently, effectively, culturally safe, to ensure compliance with regulations and standards that govern our organisation. The Corporate Services team consists of roles filled and under recruitment:

• Human Resources and Recruitment
• Aboriginal Cultural Support
• Finance, Accounting and Payroll
• IT Services
• Facilities, Assets and Maintenance
• Governance, Strategy and Risk
• OH&S and Quality
• Media and Communications

Role Summary

The Quality & Compliance Administration Officer plays a vital role in ensuring that our administrative processes meet the highest standards of quality and compliance. Based in Warrnambool, Victoria, this part-time22.8 hours / 3 days per week contract position will assist the Quality, Safety and Compliance Team Leader to provide high-quality administrative and operational support. The focus will be on areas such as:

• Develop, review, audit and update policies across GAC's diverse service areas
• Records Management and the oversight of the IonMy program
• Quality Assurance and Accreditation Compliance
• Risk Management and Safety – OH&S
• Reception & Administration Assistance

Duties and Responsibilities

• Document Control
• Quality Assurance
• Compliance
• Reception and Administration

Qualifications, Skills, Experience and Knowledge

• Experience working with Aboriginal/Torres Strait Islanders, providing practical and culturally safe advice and encouragement.
• Certificate or diploma in business administration, health services, governance, or a related field
• Previous experience in an administrative or compliance-related role.
• Strong organisational and multitasking skills, with attention to detail
• Experience in data collection and reporting
• Knowledge of Quality Frameworks, legislation, standards, regulations or willing to research and learn.
• Excellent written and verbal communication skills
• Ability to work collaboratively and support a diverse team.

Above are the summary details for the position. Further information regarding the position can be found in the full Position Description located on our website www.gunditjmara.org.au

Identified Position

This is an Identified Position. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. The Identified status of this role reflects GAC's commitment to Aboriginal leadership, cultural governance, and self-determination. It is a genuine occupational requirement that the person in this role brings lived experience as an Aboriginal and/or Torres Strait Islander person.

This position is pursuant of Section 50(d) of the Equal Opportunity Act 1984, the occupant of this position must be of Australian Aboriginal and / or Torres Strait Islander descent. Certificate of Aboriginality will be required.

GAC is an equal opportunity employer and welcomes diversity in the workplace.

Applicants must hold a valid Working with Children Check, NDIS Worker Screening Check, Police check and a VIC Driver's License or the ability to obtain the same.

Applications will be reviewed and considered as they are received. As such, we highly recommend that you submit your application as soon as possible. Applications Close at Midnight on 4th October 2026.

Please contact Trudy Thorp - People and Recruitment on Mb: 0461 398 *** for further information regarding the position.

• A cover letter that directly addresses the Duties and Responsibilities, and your Skills, Qualifications, Experience and Knowledge.
• Answer the Employer Questions listed on Seek.

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