Quality Assurance Manager

Wilrich Pty Ltd; Sydney; On-site; AUD 90,000 - 140,000; Full time

Job summary

Wilrich Pty Ltd in Sydney is seeking a full-time Quality Assurance lead responsible for planning, managing and coordinating the company's QA systems and activities to ensure compliance with company standards and regulatory requirements. You will plan, implement and review QA programs, develop policies, set objectives and oversee audits.

The role requires a relevant degree and QA experience, with strong analytical and communication skills to drive improvements across products, services and

Qualifications

• Bachelor degree in quality management, engineering, science, business or related discipline.
• At least 12 months' experience in quality assurance.
• Experience managing quality systems, audits and continuous improvement programs.
• Experience supervising staff or coordinating a QA function.
• Strong analytical, problem-solving, communication and report-writing skills.

Responsibilities

• Plan, implement and review quality assurance systems and programs.
• Develop and maintain quality policies, procedures and standards.
• Set quality objectives and monitor quality performance.
• Plan and oversee internal and external audits.
• Investigate defects, complaints and other quality issues.
• Conduct root-cause analysis and implement corrective and preventive actions.
• Manage non-conforming products, services and processes.
• Monitor regulatory, certification and industry-standard compliance.
• Assess supplier quality and coordinate supplier audits.

Skills

Analytical

Problem-solving

Communication

Report writing

Education

Bachelor degree in quality management / engineering / science / business

Job description

This is a full-time position responsible for planning, managing and coordinating the company's quality assurance systems and activities. The role will ensure that products, services and operational processes comply with company standards, customer requirements and applicable regulatory and industry standards.

Key responsibilities

Plan, implement and review quality assurance systems and programs.

Develop and maintain quality policies, procedures and standards.

Set quality objectives and monitor quality performance.

Plan and oversee internal and external audits.

Investigate defects, complaints and other quality issues.

Conduct root-cause analysis and implement corrective and preventive actions.

Manage non-conforming products, services and processes.

Monitor regulatory, certification and industry-standard compliance.

Assess supplier quality and coordinate supplier audits.

About you

A relevant bachelor degree in quality management, engineering, science, business or a related discipline.

At least 12 months' of relevant quality assurance experience.

Experience managing quality systems, audits and continuous improvement programs.

Experience supervising staff or coordinating a quality assurance function.

Strong analytical, problem-solving, communication and report-writing skills.