Quality Assurance Manager

Insurance Commission of Western Australia; Perth; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible working arrangements

Work from home

Career development opportunities

Job summary

The Insurance Commission of Western Australia is seeking a permanent Quality Assurance Manager to join our IT Business Partnering function. You will lead quality assurance, testing strategy, and release readiness, partnering with business stakeholders, delivery teams and technology leaders to ensure reliable and compliant technology solutions.

You will shape modern QA practices, promote test automation, governance, and risk management, and build high-performing teams.

Qualifications

• Experience leading testing, QA or quality engineering in a medium to large organisation.
• Ability to develop and implement testing strategies, quality frameworks and assurance practices.
• Proven track record building high-performing teams and driving continuous improvement.

Responsibilities

• Lead testing, QA and quality engineering functions across the technology portfolio.
• Define and implement testing strategies, quality frameworks and assurance practices.
• Provide governance, release readiness, risk management and performance reporting.
• Drive modern quality engineering practices including automation and continuous testing.

Skills

Quality assurance leadership

Test automation

Governance & risk management

Team leadership

Quality engineering

Job description

About Us

The Insurance Commission of Western Australia is a state-owned Government Trading Enterprise that provides motor injury insurance to 2.7 million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government. The Insurance Commission is a major self-funded statutory authority at the heart of the Western Australian community.

The Opportunity

We are excited to offer a permanent opportunity for an experienced Quality Assurance Manager to join our IT Business Partnering function. This role plays a critical part in driving quality outcomes across the Insurance Commission's technology portfolio. Working closely with business stakeholders, delivery teams and technology leaders, you will be responsible for establishing and leading quality assurance practices that ensure technology solutions are reliable, compliant and fit for purpose. You will provide leadership across quality assurance, testing strategy and release readiness, ensuring technology investments deliver the outcomes expected by customers and stakeholders. You will influence quality practices across delivery teams, provide assurance regarding solution quality and risks, and support informed decision-making throughout the delivery lifecycle. This is an opportunity to both establish and operate a contemporary quality assurance capability. You will help mature quality assurance practices, embed strong testing and governance foundations, drive the adoption of modern quality engineering and automation approaches, and build the organisational capability required to support successful technology delivery across the organisation.

For further information about the role, you can view the attached Job Description Form (JDF) or contact Rob Marchesi on [phone].

About You

You are an experienced quality assurance, testing, delivery or technology leader with a strong track record of improving quality outcomes, leading teams and influencing delivery practices within complex organisations. You have successfully worked in environments where solution quality, stakeholder expectations, delivery commitments and risk management must be balanced to achieve successful outcomes. You are comfortable providing leadership, making informed decisions and influencing stakeholders to improve quality, consistency and delivery performance. You will bring demonstrated experience in:

• Leading testing, quality assurance or quality engineering functions within a medium to large organisation.
• Developing and implementing testing strategies, quality frameworks and assurance practices that support successful delivery outcomes.
• Building and leading high-performing teams while fostering a culture of accountability, collaboration and continuous improvement.
• Driving quality outcomes through effective governance, release readiness, risk management and performance reporting.
• Promoting modern quality engineering practices, including test automation, continuous testing and continuous improvement initiatives that improve efficiency, consistency and customer outcomes.

As part of our Team, you will enjoy

• Flexible working arrangements, including the opportunity to work from home.
• Additional three public service holidays each year plus long service leave after seven years of service.
• Ongoing career development, professional learning opportunities, and support to grow your skills and capabilities.
• Salary packaging options, including novated leasing for a new vehicle.
• Modern workplace including a parents and multi-faith room, conveniently located close to major public transport hubs.
• Complimentary access to onsite wellness facilities, including a gym, sauna and swimming pool.
• Bright and welcoming social spaces with complimentary coffee machines, stunning city and river views, and easy access to a range of dining and lifestyle amenities.
• State-of-the-art end-of-trip facilities to support active and sustainable commuting.

Our commitment to a Diverse and Inclusive Workplace

We are committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

Appointment Information

In addition to the immediately available position, appointments may be made from this process within a twelve-month period to similar positions that may be permanent or contract, including fixed term appointments with the possibility of extension or subsequent permanency. Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process. Any offer of employment is conditional upon the satisfactory completion of pre-employment screening. This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable). Additional role specific checks may also be required (i.e. Working with Children check). If you require any reasonable adjustments to support your participation in the recruitment process or have questions about the process, please contact our Recruitment Team at [e-mail] or [phone].

Applications for this opportunity close at 12:00pm (AWST), Tuesday, 13 October 2026.

Privacy

The Insurance Commission of Western Australia collects your personal information as part of its recruitment, placement and onboarding processes. This may include information you provide in your application, resume or during assessments, including referee and criminal history checks. For further details on how we handle your personal information, please read our Privacy Policy.