Demand Manager

Insurance Commission of Western Australia; Perth; Hybrid; AUD 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

Flexible working from home

Public service holidays

Career development

Novated leasing

Modern workplace

Wellness facilities

Coffee spaces

End-of-trip facilities

Zusammenfassung

Insurance Commission of Western Australia is seeking an experienced Demand Manager to join our IT Business Partnering function. You will lead governance, prioritisation and planning of technology demand, ensuring initiatives align to organisational priorities and deliver value within available capacity.

Flexible working from home, public service holidays and ongoing professional development are among the benefits of joining our team.

Qualifikationen

• Experience in demand management, portfolio governance and prioritisation.
• Ability to plan resources and capacity for delivery of initiatives.
• Strong analytical skills and stakeholder relationship building.

Aufgaben

• Lead governance forums and inform strategic decisions on technology investments.
• Collaborate with business and technology teams to balance competing demands.

Kenntnisse

Demand management

Portfolio governance

Prioritisation

Resource planning

Capacity planning

Analysing information

Stakeholder partnerships

Process improvements

Jobbeschreibung

About Us

The Insurance Commission of Western Australia is a state-owned Government Trading Enterprise that provides motor injury insurance to 2.7 million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government. The Insurance Commission is a major self-funded statutory authority at the heart of the Western Australian community.

The Opportunity

We are excited to offer a permanent opportunity for an experienced Demand Manager to join our IT Business Partnering function. This role plays a critical part in helping shape how technology investment decisions are made across the Insurance Commission. Working closely with business and technology stakeholders, you will lead the governance, prioritisation and planning of technology demand, ensuring initiatives are aligned to organisational priorities, deliver measurable value and can be successfully delivered within available capacity. As the key link between business strategy and technology delivery, you will influence portfolio priorities, provide forward-looking capacity and resource insights, facilitate governance forums and support informed decision-making across both operational and transformational initiatives. This is an opportunity to both establish and operate a contemporary demand management capability. You will help mature technology demand management practices, embed strong governance foundations, and drive the day-to-day processes that support consistent, transparent and value-focused technology investment decisions across the organisation. For further information about the role, you can view the attached Job Description Form (JDF) or contact Rob Marchesi on [phone].

About You

You are an experienced technology, portfolio, delivery, PMO or demand management professional with a strong track record of influencing outcomes, managing competing priorities and building trusted relationships with stakeholders. You have successfully operated in complex environments where balancing strategic priorities, delivery capability and organisational outcomes is critical. You are comfortable facilitating prioritisation discussions, providing recommendations supported by data and insight, and helping stakeholders navigate competing demands. You will bring demonstrated experience in:

• Demand management, portfolio governance, prioritisation and planning within a medium to large organisation.
• Resource and capacity planning to support the successful delivery of operational and transformational initiatives.
• Analysing complex information and translating insights into practical recommendations and actions.
• Building strong partnerships with business and technology stakeholders to influence outcomes and achieve shared objectives.
• Identifying and implementing process improvements that improve transparency, efficiency and customer experience.

As part of our Team, you will enjoy

• Flexible working arrangements, including the opportunity to work from home.
• Additional three public service holidays each year plus long service leave after seven years of service.
• Ongoing career development, professional learning opportunities, and support to grow your skills and capabilities.
• Salary packaging options, including novated leasing for a new vehicle.
• Modern workplace including a parents and multi-faith room, conveniently located close to major public transport hubs.
• Complimentary access to onsite wellness facilities, including a gym, sauna and swimming pool.
• Bright and welcoming social spaces with complimentary coffee machines, stunning city and river views, and easy access to a range of dining and lifestyle amenities.
• State-of-the-art end-of-trip facilities to support active and sustainable commuting.

Our commitment to a Diverse and Inclusive Workplace

We are committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

Appointment Information

In addition to the immediately available position, appointments may be made from this process within a twelve-month period to similar positions that may be permanent or contract, including fixed-term appointments with the possibility of extension or subsequent permanency. Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process. Any offer of employment is conditional upon the satisfactory completion of pre-Employment screening. This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable). Additional role specific checks may also be required (i.e. Working with Children check). If you require any reasonable adjustments to support your participation in the recruitment process or have questions about the process, please contact our Recruitment Team at [e-mail] or [phone].

Privacy

The Insurance Commission of Western Australia collects your personal information as part of its recruitment, placement and onboarding processes. This may include information you provide in your application, resume or during assessments, including referee and criminal history checks. For further details on how we handle your personal information, please read our Privacy Policy.