Quality Assurance Lead

Export Finance Australia; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible working

18 weeks parental leave

Induction onboarding program

Fitness and wellbeing initiatives

Income protection insurance

Job summary

Export Finance Australia in Sydney is seeking a Quality Assurance Lead to establish and improve QA frameworks for technology projects, promoting a risk-based testing approach and release readiness.

You will guide business and technology teams, drive test planning, evidence collection, and defect management while expanding test automation and measuring delivery quality. The role emphasizes collaboration across Data, Digital & AI, Technology, and partners.

Qualifications

• Five years' relevant experience in quality assurance, software testing or technology delivery.
• Experience establishing, improving or applying quality assurance and testing frameworks for technology projects and system changes.
• Experience reviewing testing approaches and evidence, identifying quality risks and supporting release readiness.
• Practical knowledge of test strategy, integration testing, user acceptance testing, regression testing, defect management and release quality gates.
• Ability to define meaningful quality measures, interpret trends and translate insights into practical improvements.
• Strong stakeholder engagement, facilitation and influencing skills across business, delivery and technical teams.
• Exceptional written and verbal communication skills, with the ability to develop practical guidance for varied audiences.
• Experience in a regulated industry or an organisation with formal risk and governance obligations is desirable.
• Experience introducing or expanding test automation and working with delivery partners or external testing resources is desirable.
• A relevant tertiary qualification or professional certification in quality assurance, software testing, technology or a related discipline is desirable.

Responsibilities

• Develop and maintain EFA's quality assurance framework, standards and testing approach for technology projects and system changes.
• Provide guidance to business and technology teams to support effective test planning, execution, evidence and defect management.
• Review testing progress and outcomes, providing evidence-based advice on quality risks and release readiness.
• Establish and report concise quality measures to identify delivery trends, systemic issues and improvement opportunities.
• Support the appropriate adoption of testing tools and proportionate test automation capability.
• Build effective relationships with stakeholders and delivery partners, promoting shared accountability and continuous improvement in quality practices.

Skills

Quality assurance

Testing frameworks

Release readiness

Test strategy

Quality measures

Stakeholder engagement

Communication skills

Regulated industry knowledge

Test automation

Quality certifications

QA qualifications

Education

Quality assurance/ software testing qualification

Job description

• Join an organisation that has been proudly recognised and certified as a Great Place to Work for five consecutive years
• Hybrid work environment
• Be a part of the team enabling transformation at Export Finance Australia

Export Finance Australia is Australia’s export credit agency.

For almost 70 years, Export Finance Australia has helped Australian businesses grow and succeed internationally with finance to secure opportunities, expand into new markets and diversify their presence. We support critical minerals and defence sectors, finance projects that strengthen economic resilience and advance net zero, and back Australian investment in sustainable infrastructure.

Working with banks, other Government agencies and international partners, we back Australia’s exporters, supply chain businesses and industries, contributing to a more stable and prosperous Indo-Pacific while advancing Australia’s trade, investment and economic security objectives. As we trasfprm our business due to continued growth and additional system implementations we are seeking to add a Quality Assurance Lead to the team.

THE ROLE

Location: Sydney

Role Type: Full-time, Permanent

The Quality Assurance Lead is responsible for establishing, maintaining and continuously improving quality assurance frameworks, standards and processes for EFA's technology projects and system changes. The role promotes a consistent, proportionate and risk-based approach to testing and release quality, enabling business, Enterprise Systems and Technology teams to plan, undertake and evidence testing within their areas of accountability.

Working across Data, Digital & AI, Technology, business stakeholders and delivery partners, the role provides practical guidance, reusable artefacts and quality insights rather than performing all testing directly. It supports release readiness, identifies systemic quality issues and helps build EFA's capability to adopt proportionate test automation.

• Develop and maintain EFA's quality assurance framework, standards and testing approach for technology projects and system changes.
• Provide guidance to business and technology teams to support effective test planning, execution, evidence and defect management.
• Review testing progress and outcomes, providing evidence-based advice on quality risks and release readiness.
• Establish and report concise quality measures to identify delivery trends, systemic issues and improvement opportunities.
• Support the appropriate adoption of testing tools and proportionate test automation capability.
• Build effective relationships with stakeholders and delivery partners, promoting shared accountability and continuous improvement in quality practices.

QUALIFICATIONS & SKILLS

• At least five years' relevant experience in quality assurance, software testing or technology delivery.
• Demonstrated experience establishing, improving or applying quality assurance and testing frameworks for technology projects and system changes.
• Experience reviewing testing approaches and evidence, identifying quality risks and supporting release readiness.
• Practical knowledge of test strategy, integration testing, user acceptance testing, regression testing, defect management and release quality gates.
• Ability to define meaningful quality measures, interpret trends and translate insights into practical improvements.
• Strong stakeholder engagement, facilitation and influencing skills across business, delivery and technical teams.
• Exceptional written and verbal communication skills, with the ability to develop practical guidance for varied audiences.
• Experience in a regulated industry or an organisation with formal risk and governance obligations is desirable.
• Experience introducing or expanding test automation and working with delivery partners or external testing resources is desirable.
• A relevant tertiary qualification or professional certification in quality assurance, software testing, technology or a related discipline is desirable.

Even if you haven’t ticked every box but this role resonates with you, don't rule yourself out just yet, we'd love to hear from you!

OUR BENEFITS & CULTURE

We are small enough to have an impact, BIG enough to make a world of difference and it starts with our people.

We support flexible working and pride ourselves in fostering a culture that is inclusive, diverse and collaborative. We are proud to be certified as a Great Place to Work, recognised on the 2023 AFR BOSS Best Places to Work list and listed as one of Australia’s Best Workplaces for Women in 2025.

In line with our commitment to our people, we have a comprehensive array of benefits available to our employees:

• Generous leave provisions (e.g. Annual Wellbeing day) & leave purchase opportunities
• 18 weeks paid parental leave for primary care givers
• Thorough induction onboarding program
• Fitness Passport along with other Health & Wellbeing initiatives
• Gender affirmation leave
• Income Protection Insurance
• Community volunteering
• and many more!

Our headoffice is based in Sydney CBD, and we have a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.

ELIGIBILITY

Australian Citizenship - To be eligible to apply for this position, applicants must hold Australian Citizenship at the time of application.

Security Clearance - To be eligible to apply for this position, applicants must be able to obtain and maintain a Baseline security clearance.

We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community.

If you are a candidate with a disability, let us know how we can provide you with additional support.

The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.

We are a highly purpose-driven organisation. We seek to create an inclusive culture that values our customers and employees. Our people are expected to champion this and play a key role in achieving those outcomes. In working towards our strategy, our people display our IMPACT leadership behaviours of Frank & Fearless, Dexterous & Agile and Careful & Diligent

For more information about us, please refer to our website.