Quality Assurance Coordinator

Nestlé S.A.; Broadford; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Vaccinations benefit

Health insurance discounts

Diversity & Inclusion initiatives

Parental leave

Job summary

Joining Nestlé means you are joining the world’s largest Food and Beverage company. The QA Coordinator based in Broadford Factory leads the quality systems, including SAP-QM, NCC, and document management, ensuring timely investigations of quality issues and effective training across teams.

With a tertiary Food Science qualification and at least 3 years of quality specialist experience (preferably with SAP), you will champion Net Contents Control, calibration of instruments, and continuous

Qualifications

• Tertiary qualification in Food Science or related field.
• Preferred minimum 3 years' experience as a quality specialist, preferably using SAP.
• Excellent communication and presentation skills with ability to influence and negotiate.

Responsibilities

• Lead and ensure effective implementation of Nestlé Quality systems (SAP-QM, NCC, DMO-MMS).
• Oversee SAP-QM superuser duties and ensure compliance with Nestlé requirements.
• Manage foreign body and sensory complaints investigations with Production and Engineering.
• Drive Net Contents Control setup to meet Nestlé and regulatory requirements.
• Calibrate and monitor on-line and off-line quality instruments across the site.

Skills

SAP-QM

Quality systems

Sensory program

Consumer complaints

Net Contents Control

Process Release

QMS

Training

Education

Food Science degree

Job description

Location: Broadford, VIC
Duration: Full time, permanent
3+ years’ experience relevant to this role

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our philosophy is Good Food, Good Life, and we’re building a company that you’ll be proud to be part of.

Fantastic opportunity for a Quality Assurance Coordinator to join the Quality team based in our Broadford Factory, where we produce confectionery brand ALLEN’S, such as Minties, Snakes Alive, Party Mix and many more which delight consumers across Australia.

The QA Coordinator will lead, and ensure effective implementation of and compliance to, the Nestlé Quality systems; including SAP-QM, DMO-MMS (Quality), Net Content Control (NCC), document management systems, Sensory program and Consumer complaints handling for the site.

A day in the life…

Reporting to the QA Manager, key responsibilities include but not limited to:

• Responsible for managing foreign body and Sensory Consumer complaints investigations with Production and Engineering teams, ensuring timely closure of investigations
• Responsible for the site's Sensory program to ensure compliance to the Sensory Standards; including training, VQS update, sensory risk assessments, and execution of the verification panels.
• Act as the site SAP-QM Superuser, ensure effective implementation and compliance to the Nestlé requirements of SAP-QM.
• Ensure effective implementation of Process Release.
• Be the site champion for Net Contents Control, ensuring that the set up and use of the system for net weight management complies with both Nestlé and regulatory requirements.
• Be responsible for the calibration and monitoring of on-line and off-line monitoring of Priority A instruments used for measurement of quality parameters across the site.
• Driving review of the QMS across the site, ensuring input from Production, PAG or Process Specialists and Maintenance.
• Support QA Manger in leading the site's compliance routines, driving improvements in Document Control, Technical Instruction and Document management system.
• Execute the sites analytical testing requirements. Be responsible for sample dispatch to laboratories, and investigation of OOS results.
• Ensure the use and success of structured root cause analysis after incidents relating to quality systems failures have occurred.
• Own and deliver training related to the Quality Systems as is required.

What will make you successful

• Joining a collaborative team of specialists, you will be self-motivated, proactive and have a proven capacity to work effectively within a team environment.
• Tertiary qualification in Food Science or related field of study.
• Preferred minimum 3 years' experience as a quality specialist, preferably using SAP.
• Excellent communication and presentation skills and a proven capacity to influence and negotiate to drive high standards of performance and quality.
• Passionate about working for Nestlé and sharing its purpose.

Applicants must have full Australian working rights

Applicants will be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.

Please note that this role may close earlier than the advertised deadline at our discretion, so we encourage early applications.

You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.

In addition, we offer:

• Varied career experiences and personalised development support
• Wellbeing benefits including vaccinations and health insurance discounts
• Diversity & Inclusion initiatives and program
• Paid parental and partner leave
• Purchase Leave Scheme
• Volunteering leave, Sports leave, Emergency Services leave

Our Story

• Nestlé enjoys a reputation as one of the world’s largest FMCG companies and a leader in nutrition, health and wellness. Our inclusive and high-performance culture is a testament to the great training, development, rewards and recognition we extend to every member of our 5000-strong Oceania workforce.
• Nestlé Oceania supports a culture of diversity and inclusion in all that we do. Take a look at Careers at Nestlé Australia | Nestlé Australia (nestle.com.au) to see some of the ways we live and practice this every day in our workplace.