Key Account Manager - Long Term Care

Nestlé S.A.; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Leave entitlements

Health insurance discounts

Diversity & Inclusion

Parental and partner leave

Volunteer leave

Discounted Nestlé products

Salary sacrifice to superannuation

Job summary

Nestlé Health & Nutrition is seeking an experienced Long-Term Care Key Account Manager in Australia to lead key account strategies across the aged care sector and deliver nutrition solutions that improve resident outcomes.

You will manage major aged care provider relationships, identify opportunities, oversee commercial agreements and work cross-functionally to ensure exceptional customer support. Travel interstate about once a month may be required.

Qualifications

• Experience in an Account Management role, ideally within Hospital, aged care, medical or pharmaceutical industries.
• Demonstrated ability to exceed targets and develop relationships with key customer groups.
• Confident communicator and adaptable with varying stakeholders.

Responsibilities

• Developing, implementing and maintaining customer plans to ensure delivery of objectives for Nestle Nutrition and Health across key customers.
• Lead and develop LTC channel development strategies in line with corporate planning linked to Aged Care customer Groups.
• Formulating action plans as required to reflect changes in market, customer and/or consumer dynamics to ensure performance objectives are being met.
• Supporting the development of category, channel and field sales plans with internal stakeholders.
• Develop and grow existing contracts for the Health Care portfolio
• Managing positive relationships with cross functional stakeholders, internally & externally.

Skills

Account management

Sales

Negotiation

Cross-functional collaboration

Communication

Education

BBusiness/Science/Dietetics/Nursing/Marketing相關 tertiary qualification

Job description

Nutrition lies at the very heart of Nestlé. That's why millions of families and individuals all over the world choose our products.

Nestlé Health & Nutrition brings together our trusted health, nutrition, and wellness portfolio under one purpose: to enhance quality of life and contribute to a healthier future.

Through science, innovation, and a deep understanding of consumer needs, we're helping people live healthier lives at every stage of life.

Nestlé Nutrition and Health is seeking an experienced and commercially driven Long-Term Care Key Account Manager to lead the development and execution of key account strategies across the Australian aged care sector.

In this exciting role, you will drive growth across strategic aged care accounts, build trusted customer partnerships, and deliver nutrition solutions that improve resident outcomes. You will manage key relationships with major aged care providers, identify new business opportunities, oversee commercial agreements, and work cross-functionally to ensure exceptional customer support.

This is an opportunity to shape account strategy and make a meaningful impact within the aged care sector.

A Day in the life…

Reporting to the Institutional Senior Key Account Manager, you will be responsible for total execution of plans and achievement of specified sales targets and market share objectives with major accounts.

Responsibilities include:

• Developing, implementing and maintaining customer plans to ensure delivery of objectives for Nestle Nutrition and Health across key customers.
• Lead and develop LTC channel development strategies in line with corporate planning linked to Aged Care customer Groups.
• Formulating action plans as required to reflect changes in market, customer and/or consumer dynamics to ensure performance objectives are being met.
• Supporting the development of category, channel and field sales plans with internal stakeholders.
• Develop and grow existing contracts for the Health Care portfolio
• Managing positive relationships with cross functional stakeholders, internally & externally.

What will make you successful:

• You will be outgoing, approachable and passionate about sales.
• A tertiary qualification in Business, Science, Dietetics, Nursing, Marketing, or related discipline is preferred.
• The successful candidate will have demonstrated experience in an Account Management role, ideally within Hospital, aged care, medical or pharmaceutical industries.
• As a true partner to the business and customer, you are a confident communicator and have the ability to adapt your communication style with varying stakeholders.
• You will have a proven track record of success in exceeding targets & developing relationships with key customer groups.
• Strong commercial, negotiation and relationship-building skills.
• Applicants must have full working rights in Australia.
• The ability to travel interstate approx. once a month.

You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.

In addition, we offer:

• Varied career experiences and personalised development support
• Access up to 5 additional days of leave to support your health and wellbeing
• Wellbeing benefits including vaccinations and health insurance discounts
• Diversity & Inclusion initiatives and program
• Paid parental and partner leave
• Purchase Leave Scheme
• Volunteering leave, Sports leave, Emergency Services leave
• Discounted Nestlé products
• Salary Sacrifice to Superannuation

Our Story

At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.

We aim to hire respectful, curious, value driven and inspiring people who care about the people’s lives that we touch every single day.

Be a force for good.

We want to make finding your dream job possible. If you require additional support with your application, please contact us at [e-mail]