Quality Assurance Assistant

RGIT Australia; City of Monash; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Generous company discounts

Supportive work environment

Opportunities for growth

Job summary

Oriental Merchant in Mulgrave, VIC is seeking a QA Assistant to join our Quality Assurance team. You will track supplier data, review specifications, and perform QA checks on a range of products to ensure compliance with ANZ regulations. The role involves labeling checks, sensory evaluations, and supporting product development.

Strong MS Office skills and English communication are essential. Applicants must have Full Australian working rights and a degree in Food science/Technology or Nutrition.

Qualifications

• Strong attention to detail and analytical approach to problem solving.
• Proficient in Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
• Excellent verbal and written communication in English; additional Chinese is a plus.

Responsibilities

• Track suppliers updating the online technical product information database and report data.
• Coordinate and check QA documentation (specifications, processes, allergen controls) for customers and overseas markets.
• Perform QA checks on frozen and shelf-stable groceries; conduct weight checks for seafood and other products.
• Conduct sensory evaluations and handle customer complaint testing with data collection and analysis.
• Record incoming and new products from suppliers and verify labeling for compliance with ANZ regulations.
• Assist in product labeling to ensure ANZ compliance and support packaging development projects.
• Assist demonstrations and presentations to retailers, food service, and institutions as required.

Skills

Attention to detail

MS Office

English language

Communication skills

Education

Food science/Technology or Nutrition degree

Job description

Oriental Merchant is a leading wholesaler and distributor of authentic Asian Groceries globally. We have strong presence in Australia, New Zealand, Canada, United Kingdom and Holland, and our footprints continue to grow. Together with our strategic partners and suppliers, we aim to putting our brands in every consumer’s hand as well as in their hearts and minds, and our products always reach them at the right place and at a right time.

We have an exciting opportunity for an Assistant to join our Quality Assurance team in Mulgrave, VIC!

What you will be doing

• Track and monitor the suppliers on updating of the online technical product information database and reporting of the data into the database.
• Coordination and checking of QA documentation such as specifications, manufacturing process, allergen management control, etc., to food service customers and overseas market.
• Quality checks on frozen /shelf-stable groceries etc., testing and weight checks for seafood, non-seafood products and shelf-stable products.
• Conduct and manage sensory evaluation on existing, new, competitor products as well as handling customer complaint testing, which includes buying of products and/or ingredients, preparing sampling, designing questionnaires (as when required), compile data, analyse and reporting of evaluation.
• Keep record of incoming and new products from suppliers and conduct labelling checks to ensure compliance.
• Assist in the product labelling to ensure they comply with ANZ food regulations.
• Involve in the product development work and assist in key projects on product packaging development in support of business objective.
• Execute the Australian Packaging Convent project. etc., Collect APC packaging questionnaires from old/new suppliers and compile data for annual reporting.
• Assist in the product demonstrations and presentation to the retailers, food service, and institution as and when required.

What we are looking for

• Full Australian working rights and MUST live in Australia.
• Tertiary qualifications in Food science, Technology or Nutrition.
• Excellent verbal and written communication skills in English is a must and Chinese (Mandarin or Cantonese) is advantageous.
• Attention to detail and have an analytical approach to problem solving.
• Experience in using Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Organised manner and work comfortably within a team.
• Join an expanding global company and gain extensive exposure to the FMCG industry
• Opportunities for growth and progression
• Supportive work environment
• Generous company discounts

Thank you for your interest and application, we regret that only short-listed candidates will be contacted.

If you would like further information, please reach out to [e-mail]

Company Overview

Oriental Merchant is one of the world’s leading suppliers of Asian food products committed to bringing authentic Asian brands and products to the Western market. Originating from a small family grocery store in Melbourne, with steady growth and establishing our business across the globe over the years, Oriental Merchant's family values and dedication to unravel the mysteries of Asian cooking have continued on a large scale.