Quality and Safety Advisor

Oral Health Victoria (formerly Dental Health Services Victoria); Melbourne; On-site; AUD 36,000 - 60,000; Part time

Benefits offered by this job

12% Super + Salary Packaging

5 weeks annual leave

Job summary

Oral Health Victoria is seeking a part-time Quality & Safety professional based in Carlton, VIC to support the delivery of safe, high-quality dental care across Victoria's public services. You will work with stakeholders to drive improvements, monitor safety and quality performance, coordinate audits, and promote person-centred care.

You will analyse incidents and feedback, support accreditation and national standards, and provide training on safety, quality and risk management, partnering with

Qualifications

• Qualifications in health, hospital administration, public health, business management or related field.
• Experience interpreting data and producing reports for stakeholders.
• Experience in incident and complaint management.
• Experience coordinating quality improvement activities.
• Knowledge of the National Safety and Quality Healthcare Service Standards.

Responsibilities

• Monitor safety, quality, and compliance across public dental services.
• Analyse incidents, risks, and patient feedback to identify improvements.
• Support accreditation, audits, and compliance with national standards.
• Drive continuous quality improvement and patient safety initiatives.
• Provide advice and training on safety, quality, and risk management.
• Partner with stakeholders to enhance patient outcomes and service excellence.

Skills

Data interpretation & reporting

Incident & complaint management

Quality improvement coordination

Stakeholder engagement

Education

Public health / health admin / hospital admin or related field

Job description

Oral Health Victoria (formerly Dental Health Services Victoria) – Carlton VIC

• Part time (15.2 hours) Fixed term position till May 2027
• 12% Super + Salary Packaging.
• 5 weeks annual leave.
• Be part of an organisation leading improvements in oral health.

• Part time (15.2 hours) Fixed term position till May 2027
• 12% Super + Salary Packaging.
• 5 weeks annual leave.
• Be part of an organisation leading improvements in oral health.

About The Role

Support the delivery of safe, high-quality dental care across Victoria's public dental services. Working closely with stakeholders, you will drive continuous improvement, monitor safety and quality performance, coordinate audits, ensure compliance with healthcare standards and legislation, and help promote person-centred care across the network.

Your Responsibilities Will Include

• Monitor safety, quality, and compliance across public dental services.
• Analyse incidents, risks, and patient feedback to identify improvements.
• Support accreditation, audits, and compliance with national standards.
• Drive continuous quality improvement and patient safety initiatives.
• Provide advice and training on safety, quality, and risk management.
• Partner with stakeholders to enhance patient outcomes and service excellence.

To Be Successful In This Role You Will Need

• Qualifications in health, hospital administration, public health, business management or related field.
• Experience in interpreting data and producing reports for various stakeholder groups.
• Experience in incident and complaint management.
• Experience in coordinating quality improvement activities.
• Knowledge of the National Safety and Quality Healthcare Service Standards.

Please refer to the attached Position Description for the full list of responsibilities, duties, and role requirements.

Why you should be a part of our team?

• We are passionate about delivering world class, high quality, safe and integrated oral health care that improves patient outcomes.
• You will be part of a committed and dynamic team working to support RDHM in meeting strategic and quality goals.
• 5 weeks annual leave.
• Besides a high degree of job satisfaction, RDHM offers salary packaging benefits.
• Convenient car parking and easy access to transport links.
• Professional development opportunities and work / life balance.
• Fantastic Carlton location – great coffee and food right on your doorstep.

Applications close: 30th October 2026

We acknowledge that diversity increases our ability to transform and achieve better health outcomes therefore we encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, all members of the LGBTQI community and people with disability.

OHV is committed to child safety and wellbeing and has zero tolerance for child abuse and harm. We provide an inclusive and welcoming environment where cultural safety for children is promoted and practiced.

OHV is a public health service and requires employees to be vaccinated in accordance with Department of Health policies or guidelines and/or public health orders issued by the government.