Quality and Safeguarding Specialist

The Benevolent Society; Sydney; Hybrid; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Salary packaging options

Flexible work arrangements

Professional development opportunities

Wellness programs

Recognition and reward programs

Job summary

A community service organization is seeking a Quality Specialist to join their team in Greater Sydney. The role involves supporting the implementation of a Client Safeguarding Framework and ensuring compliance with legislative standards. Ideal candidates will have a relevant degree and experience in quality assurance. Offers competitive salary packaging and flexible work options.

Qualifications

• Proven experience in a Quality and/or Safeguarding role.
• Comprehensive understanding of program and practice challenges.
• Experience in monitoring and evaluating quality systems.

Responsibilities

• Support the implementation of a Client Safeguarding Framework.
• Provide insights for identifying safeguard actions.
• Implement Quality & Safeguarding governance mechanisms.

Skills

Excellent writing skills

Communication skills

Ability to influence change

Data analysis

Education

Degree in social work, human services, psychology, or related field

Job description

1 day ago Be among the first 25 applicants

• 2 x positions, flexible location in any of our Greater Sydney hubs!
• $100-$120K + Super + Salary Packaging
• Flexible, friendly organisation with a supportive management team
  
  

• 2 x positions, flexible location in any of our Greater Sydney hubs!
• $100-$120K + Super + Salary Packaging
• Flexible, friendly organisation with a supportive management team
  
  

Our Organisation

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About The Role

Join a dynamic team where your expertise drives real impact. This pivotal role champions continuous improvement, ensures legislative compliance, and strengthens safeguarding frameworks across operational directorates.

Be the specialist who empowers best practices and elevates care standards to new heights across our Child, Youth and Family and Ageing and Carer Services.

Duties

• Support the implementation, maintenance and continuous improvement of a comprehensive Client Safeguarding Framework and provide insights and analysis for the identification of developmental, preventative and corrective safeguard actions.
• Support implementation of Quality & Safeguarding governance mechanisms across Operations and facilitate sharing of safeguarding and quality data trends from incidents, complaints and feedback.
• Support logistics and administration of external accreditation audits and reviews within the Child, Youth and Family and Ageing and Carers directorates.
• Undertake reviews of individual incidents and complaints for quality, compliance and practice gaps in collaboration with Risk & Compliance and support continuous improvement processes.
  
  

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

• Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take homeeven more pay!
• Motor Vehicle Packaging Options - To suit your lifestyle.
• Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
• Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networkinggroups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.
  
  

Skills And Requirements

• Degree qualified in area relating to service delivery and in a relevant field (e.g. social work, human services, psychology, allied health, nursing or significant equivalent knowledge, skills and experience).
• Must have proven experience in a Quality and/or Safeguarding role with a background in Child, Youth and Family or Ageing and Carer services and comprehensive understanding of program and practice challenges in service delivery.
• Excellent writing, presentation and communication skills and experience in providing expert advice and quality improvement support.
• Experience in monitoring, reviewing, and evaluating quality systems, frameworks, processes, and improvement initiatives in response to data.
• Demonstrated ability to drive change through influence, with the ability to build strong working relationships based on trust and collaboration across all levels of the organisation.
  
  

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Interested? Apply online today!

Please submit your current CV and cover letter outlining your suitability and interest in the role.

Contact Emily Wailes on 0403 764 259 for a friendly, confidential discussion.

Please click here for the Position Profile

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Individual and Family Services

Referrals increase your chances of interviewing at The Benevolent Society by 2x

Get notified about new Quality Specialist jobs in Greater Sydney Area.

Sydney, New South Wales, Australia 4 days ago

Quality Control Specialist - Sydney Team

Sydney, New South Wales, Australia 2 weeks ago

Mascot, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 2 weeks ago

Kingsgrove, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Senior Quality Engineer - SAP Success Factors

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 2 weeks ago

Macquarie Park, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 months ago

Sydney, New South Wales, Australia 1 day ago

Quality Engineer - Central West Orana Project

Sydney, New South Wales, Australia 4 weeks ago

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 3 weeks ago

Lane Cove, New South Wales, Australia 6 days ago

Lane Cove, New South Wales, Australia 1 week ago

Quality Engineer - Central West Orana Project

Sydney, New South Wales, Australia 1 day ago

Macquarie Park, New South Wales, Australia 2 weeks ago

Claims Specialist - Claims and Workplace Health

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 hours ago

Quality Assurance & Global Process Specialist, Oceania (12-Month Contract, Maternity Cover)

Dee Why, New South Wales, Australia 1 week ago

Senior Quality Engineer - Central West Orana Project

Sydney, New South Wales, Australia 4 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.