Quality Data Coordinator

TLC Healthcare; City of Melbourne; On-site; AUD 50,000 - 80,000; Part time

Job summary

TLC Healthcare, Melbourne, is seeking a Quality Data Coordinator to coordinate, analyse and report on quality, clinical and compliance data across the organisation.

A key focus is overseeing the National Aged Care Mandatory Quality Indicator Program (NQIP), ensuring data integrity, regulatory compliance and meaningful reporting.

You will partner with clinical, operational and senior leaders to drive continuous improvement in resident outcomes.

Qualifications

• Current AHPRA registration as a Registered Nurse (Division 1).
• Experience in aged care quality, clinical governance or compliance.
• Strong analytical skills with the ability to interpret and communicate data clearly.
• Advanced Excel skills and confidence with reporting systems.
• Excellent communication and stakeholder engagement.
• Attention to detail and organisational skills.
• Collaborative approach and continuous improvement.
• Experience with NQIP reporting and BI tools is highly regarded.

Responsibilities

• Coordinate and manage NQIP reporting activities.
• Analyse quality and clinical data to identify trends, risks and improvement opportunities.
• Develop reports, dashboards and performance insights for leaders and governance committees.
• Support quality improvement initiatives and action plan monitoring.
• Assist with accreditation, audits and regulatory reporting requirements.
• Maintain high standards of data accuracy, governance and compliance.
• Partner with stakeholders across the business to support quality and performance outcomes.

Skills

AHPRA RN

Aged care quality

Clinical governance

Regulatory compliance

Analytical skills

Advanced Excel

Data reporting tools

Stakeholder engagement

Attention to detail

Team collaboration

NQIP reporting experience

Tools

Reporting systems

BI tools

Job description

Use data to improve care. Drive quality outcomes that matter.

Join TLC Healthcare and play a key role in helping us improve resident outcomes through quality reporting, performance insights and continuous improvement.

This is an exciting opportunity for an experienced Registered Nurse with a background in quality, clinical governance or aged care who enjoys working with data and turning insights into meaningful action.

• Location: Melbourne, VIC
• Employment Type: Part Time (6 days per fortnight)

Reporting to the General Manager Quality & Risk, you’ll work closely with clinical, operational and senior leaders to support regulatory reporting, monitor quality performance, and drive continuous improvement across our growing healthcare network.

About TLC Healthcare

TLC Healthcare is a leading integrated healthcare provider delivering residential aged care, primary care, allied health and wellbeing services across Victoria.

Guided by our values of Respect, Accountability, Excellence, Collaboration, Integrity and Innovation, we are committed to delivering exceptional care and creating healthier communities.

About the Role

As the Quality Data Coordinator, you will coordinate, analyse and report on quality, clinical and compliance data across the organisation.

A key focus of the role is overseeing the National Aged Care Mandatory Quality Indicator Program (NQIP), ensuring data integrity, regulatory compliance and meaningful reporting that supports better care outcomes.

Key Responsibilities

• Coordinate and manage NQIP reporting activities
• Analyse quality and clinical data to identify trends, risks and improvement opportunities
• Develop reports, dashboards and performance insights for leaders and governance committees
• Support quality improvement initiatives and action plan monitoring
• Assist with accreditation, audits and regulatory reporting requirements
• Maintain high standards of data accuracy, governance and compliance
• Partner with stakeholders across the business to support quality and performance outcomes

About You

We’re looking for a quality-focused Registered Nurse who enjoys working with data, identifying trends and helping drive improvements that lead to better resident outcomes.

You'll bring:

• Current AHPRA registration as a Registered Nurse (Division 1)
• Experience in aged care quality, clinical governance, compliance or a similar healthcare role
• Strong analytical skills with the ability to interpret and communicate data clearly
• Advanced Excel skills and confidence working with reporting systems
• Excellent communication and stakeholder engagement skills
• Strong attention to detail and organisational skills
• A collaborative approach and passion for continuous improvement

Experience with NQIP reporting accreditation processes, audit activities and business intelligence reporting tools will be highly regarded.

What We Offer

• Flexible part-time role (6 days per fortnight)
• Opportunity to influence quality and resident outcomes across the organisation
• Exposure to senior leaders and key decision-makers
• Supportive and collaborative Quality & Risk team
• Professional development and career growth opportunities
• Competitive remuneration package

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.

TLC Healthcare encourage all people of different backgrounds to apply. As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.