Quality and Improvement Officer

svha; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Wellbeing initiatives

Employee counselling

Flexible working arrangements

Fitness Passport

Salary Packaging

Central Fitzroy location

Job summary

St Vincent's Health Australia in Melbourne is seeking a Quality and Improvement Officer for the Access and Imaging Directorate to enhance patient care and organizational excellence.

The role focuses on leading problem-solving, aligning initiatives with strategic KPIs, and strengthening service planning and data analytics within a dynamic hospital environment.

Qualifications

• Experience in project management or continuous improvement.
• Strong interpersonal skills, including analytic skills, particularly in clinical and project management and analysis.
• Strong project management, and/or planning and organizational skills.
• Current National criminal history check, or willing to obtain.

Responsibilities

• Lead Problem-Solving & Project Management: provide dedicated problem-solving and project management support to drive quality initiatives.
• Align Initiatives with Strategic Goals: collaborate with Audit & Improvement committees to align projects with KPIs and quality standards.
• Strengthen Service Planning & Quality Assurance: work with Senior Management to improve service planning and QA by linking with Quality and CI departments.
• Cultivate a Culture of Improvement: foster continuous improvement across the Access and Imaging workforce.
• Enhance Data Reporting & Analytics: improve data reporting by liaising with the DSU for data-driven decisions.

Skills

Experience in project management or CI

Interpersonal skills & analytics

Project management/planning

National criminal history check

Job description

Job Description

Excellent benefits including salary packaging

Full time, fixed term position available until October, 2027

Position open to multiple disciplines

About the Role

The Access Correctional and Imaging (A&I) Quality and Improvement Officer is dedicated to optimizing the efficiency and effectiveness of the A&I Directorate by building enhanced capabilities in service planning, stakeholder engagement, and data analytics.

This strategic role is central to delivering exceptional patient care and advancing organizational excellence.

• Lead Problem-Solving & Project Management : Provide dedicated problem-solving and project management support at both program and departmental levels to drive quality and improvement initiatives.
• Align Initiatives with Strategic Goals : Collaborate with local Audit & Improvement committees to ensure that all quality and improvement projects align with organizational strategic plans, key performance indicators (KPIs), and quality standards.
• Strengthen Service Planning & Quality Assurance : Work closely with Senior Management to improve service planning and quality assurance by building stronger connections with the Quality and Continuous Improvement departments.
• Cultivate a Culture of Improvement : Foster a culture of continuous improvement across the Access and Imaging workforce by enhancing capabilities and promoting best practices.
• Enhance Data Reporting & Analytics : Improve data reporting and monitoring by serving as a liaison with the Decision Support Unit (DSU) to ensure accurate and timely data-driven decision-making.

This position is open to all qualified applicants across:

• Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2024 - 2028 or its successor (Enterprise Agreement).
• Allied health professionals/ (Victorian public health sector) Single Interest enterprise agreement 2021 - 2026 or its successor Classifications for this position will range depending on discipline
• Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025 or its successor

Your Contribution

• Experience in project management or continuous improvement
• Strong interpersonal skills, including analytic skills, particularly in the areas of clinical and project management and analysis
• Strong and well-developed project management, and/or planning and organizational skills
• Current National criminal history check, or willing to obtain

What we Offer

• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• A healthy work/life balance encouraged. Full-time employment comes with a monthly Accrued Day Off (additional day off per month!)
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging - Increase your take home pay!
• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement
• Flexible working arrangements including

About Access and Demand

The Access and Imaging Directorate plays a critical role in supporting the hospital's operational flow by ensuring timely access to acute inpatient beds, diagnostic imaging, and interventional procedures. This directorate also delivers both admitted and non-admitted specialist services across the Medical and Emergency, Surgical, and Specialist programs, which encompass a complex array of national, state-wide, and local clinical services.

Working at St Vincent's

St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunizations/vaccinations (including flu vaccinations).

This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements.