Quality and Compliance Officer (People & Culture)

University of New South Wales; Sydney; Hybrid; AUD 108,000 - 115,000; Full time

Benefits offered by this job

Flexible working options

17% Superannuation contributions

Extra leave over Christmas period

Discounts and entitlements

Job summary

University of New South Wales – Kensington NSW is seeking a Quality and Compliance Officer (People & Culture) to join the P&C team. The role involves reviewing data, advising on compliance, and supporting governance across P&C processes.

Hybrid on-campus work is available and the position is full-time until December 2027. You will leverage Power BI and Excel to monitor HR metrics, collaborate with stakeholders, and contribute to continuous improvement of policies and guidelines in line with UNSW

Qualifications

• Tertiary qualification with relevant experience or equivalent knowledge.
• Proven experience in analysing data or HR metrics to inform decisions.
• Advanced computer literacy with MS Office, Power BI, HR systems and databases.

Responsibilities

• Track, monitor and respond to compliance risks identified via P&C reports and process controls, recommending improvements.
• Deliver proactive, professional and accurate advice to the P&C Business Partnering Team and other client areas.
• Monitor the Quality and Compliance Team inbox and triage queries for the Quality & Compliance Specialist.
• Develop and apply expertise in relation to the University’s Enterprise Agreements.
• Undertake other duties to support ongoing compliance initiatives across the University.

Skills

Power BI

Excel

HR metrics

Data analysis

Stakeholder management

Problem solving

Attention to detail

Education

Tertiary qualification in a relevant field

Tools

PowerBI

HR systems

Databases

Job description

Quality and Compliance Officer (People & Culture)

University of New South Wales – Kensington NSW

• Employment Type:Full time, contract role until December 2027
• Remuneration:$108k-$115k + 17% flexible superannuation
• Location: Kensington, NSW(On- campus role, hybrid work arrangement available)

About UNSW: UNSWisn’tlike other placesyou’veworked. Yes,we’rea large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work,you’rein the right place.

Why Your Role Matters: Join the team driving procedures and training programs that support a culture of continuous improvement and best practice in P&C Quality and Compliance. As Quality and Compliance Officer (P&C) you will play a pivotal role in ensuring the ongoing compliance of the University’s P&C systems and processes. Brining your ability to review and analyse insights from reports and data, you will collaborate with stakeholders across Divisions and Faculties to flag compliance risks and proactively identify opportunities for mitigation.

Reporting to the Quality and Compliance Specialist, this role offers further support to the delivery of strategies across key regulations and legislation.

Your day-to-day focus will be:

• Track, monitor and respond to compliance risks identified via P&C reports and process controls, recommending improvements to address identified issues where appropriate.
• Deliver proactive, professional and accurate advice and guidance to the P&C Business Partnering Team and other relevant client areas as required
• Monitor the Quality and Compliance Team inbox and act as the first point of contact for all compliance related queries, triaging complex queries to the Quality & Compliance Specialist.
• Develop, maintain and apply a depth of expertise in relation to the application of the University’s Enterprise Agreements.
• Undertake other duties as required by the Team Leader, QAC to support ongoing compliance initiatives across the University.
• Contribute to the P&C Quality and Compliance Team’s ongoing review and continuous improvement of P&C policies, procedures, and guidelines in line with UNSW governance process and regulatory obligations

Who You Are: You're a detail-oriented and data-savvy professional who can confidently interpret workforce data and employment metrics to identify issues, provide accurate advice, and drive compliance outcomes. Comfortable working with systems such as Power BI and Excel, you build strong stakeholder relationships, solve problems proactively, and thrive in a fast-paced environment.

You will hold the following skills and experience:

• Tertiary qualification with relevant experience and/or an equivalent level of knowledge.
• Proven experience in analysing and providing advice based on data or HR metrics, in line with business needs.
• Advanced level of computer literacy with excellent skills in Microsoft Office applications, PowerBI, HR systems and databases, including demonstrated ability to work with information systems and databases and ability to learn and implement new systems.
• Proven ability to work independently to identify, analyse and solve operational problems to provide accurate and appropriate outcomes.
• Excellent attention to detail, including time management and organisational skills with a proven ability to establish priorities, meet deadlines and to work under pressure to deliver outcomes.
• Strong interpersonal skills and the ability to build and maintain positive relationships with colleagues, partners and stakeholders both internal and external.

Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Flexible working options.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.

As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

Sponsorship is not available for this role, valid Australian working rights are required on application.