Quality Analyst -Automation

Medibank; City of Melbourne; On-site; AUD 110,000 - 160,000; Full time

Job summary

Medibank in Melbourne is seeking a Quality Analyst – Automation to join our Platform Engineering team. You’ll champion modern testing, drive automation within our CI/CD pipelines, and collaborate with developers, analysts and delivery squads to create reliable, customer-centric digital experiences across mobile and web platforms.

In this fast-paced, agile environment, you’ll emphasize shift-left testing, robust test coverage, and mentoring teammates on automation with Selenium, Playwright,

Qualifications

• 5+ years of experience testing mobile apps, web apps and APIs.
• Strong knowledge of iOS, Android, mobile technologies and native/hybrid apps.
• 3+ years in Agile environments using BDD practices.
• Hands-on automation using Selenium, Playwright, Cypress, Appium, Postman.
• Experience validating APIs, microservices and system integrations.
• Strong programming skills in Java, TypeScript, Kotlin or Swift.
• Understanding API structures, test levels/types, and advanced testing techniques.
• Strong knowledge of CI/CD pipelines and integrating automated tests into build and release processes.
• Experience with X-Ray (JIRA) for test management and Playwright for web automation.

Responsibilities

• Partner with developers and business analysts early to ensure acceptance criteria are clear, measurable, and testable.
• Align backlog items with well-defined quality standards, proactively identifying risks, dependencies, and coverage gaps.
• Champion shift-left testing and embed quality thinking into solution design from day one.
• Conduct both automated and exploratory manual testing to strengthen overall test coverage.
• Actively participate in Agile ceremonies, bringing strong quality insight to sprint planning, stand-ups, and retrospectives.
• Use metrics and reporting to communicate quality trends, automation progress, and release readiness.
• Troubleshoot and resolve automation issues through effective root cause analysis.
• Mentor team members on best-practice test automation approaches, tools, and frameworks.

Skills

Automation testing

Mobile testing

API testing

BDD

Tools

Selenium

Playwright

Cypress

Appium

Postman

X-Ray (JIRA)

Job description

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

The Opportunity

Are you a passionate automation tester who thrives in high‑performing teams and loves building quality into every stage of delivery?

Join our Platform Engineering team as a Quality Analyst – Automation, where you’ll play a key role in shaping robust digital experiences across our mobile and web platforms.

In this fast‑paced, agile environment, you’ll champion modern testing practices, drive automation within our CI/CD pipelines, and collaborate closely with developers, analysts, and delivery squads to create reliable, customer‑centric solutions.

If you’re motivated by innovation, continuous improvement, and elevating quality across the product lifecycle, this is an exciting opportunity to make a real impact.

Key Responsibilities:

• Partner with developers and business analysts early to ensure acceptance criteria are clear, measurable, and testable.
• Align backlog items with well‑defined quality standards, proactively identifying risks, dependencies, and coverage gaps.
• Champion shift‑left testing and embed quality thinking into solution design from day one.
• Conduct both automated and exploratory manual testing to strengthen overall test coverage.
• Actively participate in Agile ceremonies, bringing strong quality insight to sprint planning, stand‑ups, and retros.
• Use metrics and reporting to communicate quality trends, automation progress, and release readiness.
• Troubleshoot and resolve automation issues through effective root cause analysis.
• Mentor team members on best‑practice test automation approaches, tools, and frameworks.

Must haves:

• 5+ years’ experience testing mobile apps, web applications, and APIs.
• Strong knowledge of iOS, Android, mobile technologies, and native/hybrid mobile apps.
• 3+ years working in Agile environments using BDD practices.
• Hands‑on automation experience using Selenium, Playwright, Cypress, Appium, and Postman.
• Experience validating APIs, microservices, and system integrations.
• Strong programming skills in at least one language (Java, TypeScript, Kotlin, Swift).
• Solid understanding of API structures, test levels/types, and advanced testing techniques.
• Strong knowledge of CI/CD pipelines and integrating automated tests into build and release processes.
• Experience with key tools including:
• X-Ray (JIRA) for test management
• Playwright for web automation

Imagine working with us…

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction.

And that’s why we’re reinventing work.

Imagine a workplace where work didn't feel like work.

A workplace where you could shape when and where you work to have more impact.

Where flexible working isn’t a buzzword, it’s a reality.

Imagine a workplace that helps you and your family thrive.

Where connection, personal development and health and wellbeing are front of mind.

Learn more about our benefits here: https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all, because different perspectives make us better.

To learn about our commitments, employee experiences, and benefits, go to https://careers.medibank.com.au/culture/diversity-inclusion/

We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals.

For any adjustments or alternative formats during the recruitment process, please contact us at [e-mail].