Quality Advisor

Pact Packaging; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Pact Packaging is seeking a Quality Advisor to ensure the effectiveness of the Quality Management System across the site in Melbourne. You will drive compliance with certification standards and work under the Site Manager to address quality and environmental concerns while delivering customer satisfaction and cost reduction.

You will lead site quality programs, maintain the QMS, conduct root-cause investigations, and partner with customers and internal stakeholders to resolve issues.

Qualifications

• Experience in a Quality, QA or Quality Systems role within manufacturing.
• Strong knowledge of ISO 9001, HACCP, FSSC 22000 or similar quality standards.
• Proven incident investigations and root cause analysis experience.
• Strong communication and stakeholder management skills.
• Proactive mindset focused on quality, safety and continuous improvement.
• Ability to influence teams and drive change across the business.

Responsibilities

• Lead site quality and compliance programs.
• Maintain and improve the Quality Management System and standards.
• Drive quality investigations and corrective actions.
• Partner with customers and internal stakeholders to resolve issues.
• Promote quality and safety culture through coaching and training.
• Support site HSE initiatives including audits and hazard management.

Skills

Quality QA experience

ISO 9001

Root cause analysis

Communication skills

Influence across teams

Proactive quality mindset

Education

Tertiary qualification in Science/Engineering/Manufacturing

Job description

Job Description

The Quality Advisor is accountable for the effectiveness and efficiency of the Quality Management System across the site.

The Quality Advisor is responsible for monitoring and driving compliance to meet the required certification and PACT Group requirements. Working under the direction of the Site Manager, this role addresses quality and environmental concerns while facilitating solutions that lead to zero harm with high levels of customer satisfaction and reduced plant costs.

About this opportunity

We specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.

Your key responsibilities will be to:

• Lead site quality, compliance programs.
• Maintain and improve the Quality Management System (QMS) and certification standards.
• Drive quality investigations, root cause analysis and corrective actions.
• Partner with customers and internal stakeholders to resolve quality issues and improve performance.
• Promote a strong quality and safety culture through coaching, training and continuous improvement.
• Support site HSE initiatives, including risk assessments, audits and hazard management.

Your skills and experience

To be successful in this role, you’ll have:

• Experience in a Quality, QA or Quality Systems role within manufacturing.
• Strong knowledge of ISO 9001, HACCP, FSSC 22000 or similar quality standards.
• Proven experience in incident investigations and root cause analysis.
• Strong communication and stakeholder management skills.
• A proactive mindset with a passion for quality, safety and continuous improvement.
• The ability to influence teams and drive positive change across the business.

Qualifications

• Tertiary qualifications in Science, Manufacturing or Engineering required or 3 years Quality Management Experience.
• Experience and strength conducting internal audits.
• HACCP/ Food Safety experience desirable
• Demonstrated understanding of workplace health and safety requirements within manufacturing environments.

Additional Information

About us

Our vision is to lead the circular economy through packaging, reuse and recycling solutions. It’s a future-driven group commitment, designed to create lasting value.

We’re the largest plastics recycler in Australia and New Zealand and one of the region’s biggest user of recycled materials. We have 6,000+ team members, operate 100+ manufacturing facilities across 15 countries, and our customers include some of the world’s largest brands that consumers know and trust.

As a global leader in circular and sustainable packaging solutions, we’ve committed to lead the circular economy through a $500 million investment plan.

For us, it’s about finding new and better ways of doing things. Ways to grow business, to give back to the environment and to enrich people’s lives every day.

Our promise is to create a better and more prosperous world all round.

That’s our future Pact. Let’s lead the way together.