QLD CTP Management Officer

Suncorp; Brisbane; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Discounted health insurance

Discounted gym memberships

Flexible work options

Job summary

Suncorp is seeking a highly organized administrator to support the QLD CTP Claims leadership team in a permanent, full-time role. You will coordinate complex diaries, meetings, and regulatory communications while maintaining records and reporting with a proactive, detail-oriented approach.

Hybrid work arrangements apply, and the role emphasizes process improvement, stakeholder collaboration, and high-quality administrative outcomes in a fast-paced environment.

Qualifications

• Experience providing admin support in a corporate environment.
• Strong written and verbal communication with a professional approach.
• Ability to manage multiple priorities and calendars.

Responsibilities

• Provide high-level administrative and coordination support to the QLD CTP Executive Manager and Senior Leadership Team.
• Manage complex diary schedules, recurring meetings, and stakeholder priorities.
• Coordinate regulatory correspondence, documentation, filing, and records management.
• Prepare, format, and distribute reports, presentations, and communications.
• Support interactions with the QLD & SA Regulator by coordinating information requests.
• Build relationships with internal and external stakeholders for effective outcomes.
• Maintain organisational charts, people data, and team records across systems.
• Assist recruitment administration and people-related processes.
• Identify opportunities to improve team processes, efficiency, and costs.
• Process monthly corporate expense requirements per policy.

Skills

Diary management

Administrative support

Stakeholder coordination

MS Office proficiency

Clear communication

Independent and collaborative

Attention to detail

Tools

MS Office Suite (Outlook, Word, Excel, PowerPoint)

Job description

This is a great full-time, permanent opportunity at Suncorp!

Support Leadership Excellence – Join Suncorp’s QLD & SA CTP Claims Team Are you a highly organised professional who thrives in a fast-paced environment and enjoys supporting leaders to achieve great outcomes? Suncorp Group is looking for a proactive and collaborative professional to join our Queensland (QLD) and South Australia (SA) CTP Claims team as a QLD CTP Management Officer. In this pivotal role, you'll provide high-level coordination and administrative support to the QLD CTP Claims Executive Manager and Senior Leadership Team, helping drive operational efficiency, regulatory compliance, and business success. This is a permanent, full-time opportunity with the flexibility of a hybrid work environment. What

You’ll Be Doing

• Providing high-level administrative and coordination support to the Queensland (QLD) and South Australia (SA) CTP Executive Manager and Senior Leadership Team
• Managing complex diary schedules, recurring meetings, and stakeholder priorities
• Coordinating regulatory correspondence, documentation, filing, and records management activities
• Preparing, formatting, and distributing business documents, reports, presentations, and communications
• Supporting interactions with the QLD & SA Regulator by coordinating information requests and drafting routine correspondence
• Building strong relationships with internal and external stakeholders to facilitate effective business outcomes
• Maintaining organisational charts, people data, and team records across relevant systems
• Supporting recruitment administration, People Connect activities, and broader people-related processes
• Identifying opportunities to improve team processes, efficiency, customer service, and cost management
• Processing monthly corporate expense requirements in line with company policies and procedures

What You’ll Bring

• Previous administration experience in a corporate or professional services environment
• Excellent written and verbal communication skills with a professional and confident approach
• Strong organisational and time management skills, with the ability to manage competing priorities
• Proven diary management and stakeholder coordination experience
• A proactive mindset with a strong sense of initiative and problem-solving capability
• The ability to work independently while collaborating effectively across teams
• Exceptional attention to detail and commitment to delivering high-quality outcomes
• The ability to handle confidential information with professionalism and discretion
• Strong customer service skills and a commitment to supporting internal and external stakeholders
• High proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
• Experience supporting senior leaders or executive teams will be highly regarded

What we can offer you Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:

Wellness- We offer a wide range of initiatives to promote our employees' health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Why you’ll love working with us At Suncorp, our purpose has been at the core of our business for over 100 years. To deliver exceptional experiences we've had to become even more customer obsessed, innovative and performance driven than ever before. Delivering on our purpose has always meant putting words into action. Building futures and protecting what matters is why we're here. Chase the sun, At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ***************@suncorp.com.au or a confidential co