QantasLink Cabin Crew - Brisbane

Qantas; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Travel discounts

Flexible leave options

Wellbeing programs

Career development

Job summary

QantasLink cabin crew in Brisbane offers a permanent full-time role delivering exceptional service from take-off to landing. You will create a safe, welcoming journey for passengers while upholding high standards of safety, teamwork and professional presentation.

You must meet eligibility requirements, including age, eligibility to work in Australia/New Zealand, health and fitness, and the ability to work from Brisbane within two hours of travel. Training and benefits apply.

Qualifications

• Minimum 18 years of age.
• Recent experience in customer-facing roles (hospitality/retail or similar).
• Reach and height requirements for Dash-8/A220 environments.
• Australian or New Zealand citizenship or permanent residency with unlimited working rights.
• Passport valid for at least 6 months at time of offer.
• First Aid, CPR accreditation and RSA statements to be obtained by recruitment end.
• Maintain high level of health and fitness, ability to swim 50 metres.
• Pre-Employment Medical must be completed.

Responsibilities

• Deliver warm, attentive service and memorable customer experiences.
• Maintain safety, comfort and wellbeing throughout every journey.
• Anticipate customer needs and respond with empathy and professionalism.
• Collaborate with crew to deliver a seamless onboard experience.
• Represent QantasLink and contribute to a positive brand image.

Skills

Customer service

English communication

Teamwork

Safety procedures

Flexibility

Empathy

Dependability

Personal presentation

Job description

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Company Description

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Job Description

• Let your career take off delivering exceptional service on our Dash-8 turbopropaircraftORAirbus A220 jetaircraft
• Create meaningful moments everyday with our customers
• A permanent full-time opportunity based in BrisbanewithNational Jet SystemsOR Sunstate Airlines

The impact you'll make

As QantasLink Cabin Crew, you’ll be at the heart of every customer journey, creating a safe, welcoming and memorable experience from take-off to landing.

• Deliver warm, attentive service that makes every customer feel cared for.
• Keep safety, comfort and wellbeing front of mind throughout every journey.
• Anticipate customer needs and respond with confidence, empathy and professionalism.
• Work closely with your crew to deliver a seamless onboard experience.
• Take pride in representing QantasLink and creating memorable experiences for our customers.

Meet the team

Come aboard a close-knit team that brings warmth, care and professionalism to every customer journey. Working alongside experienced crew and operational teams, you’ll create memorable onboard experiences while ensuring the safety and comfort of our customers. No two days are the same, and you’ll be part of a supportive environment where teamwork, flexibility and a shared passion for exceptional service are at the heart of what we do.

What you'll bring

• A genuine passion for customer service and creating memorable experiences.
• Warmth, empathy and an inclusive approach to customers from all backgrounds.
• Strong written and verbal English communication skills.
• Flexibility, resilience and dependability in a fast-paced operational environment.
• A collaborative mindset and the ability to build positive relationships within your crew.
• Confidence in following safety procedures, company policies and operational requirements.
• Pride in your personal presentation and maintaining a clean, welcoming cabin environment.

Additional Role Requirements

To operate safely within the unique aircraft environment, you’ll also need to meet the following requirements:

• Minimum 18 years of age
• Have recent experience in customer-facing roles, such as hospitality, retail or a similar environment.
• Minimum reach of 212cm from the ground (fingertips must reach past 212cm, with both hands at the same time and barefoot)
• Maximum height: Dash-8–183cm,A220–186cm
• Australian or New Zealand citizenship/permanent residency with unlimited working rights
• Hold a passport with 6 months validity at time of offer
• Hold a current First Aid certificate, CPR accreditation, and Responsible Service of Alcohol 'Statement of Attainment' from a Nationally Accredited Provider, which you would need to have by the end of the recruitment process (or be willing to obtain at short notice)
• Maintain a high level of health and fitness, including the ability to swim 50 metres fully clothed and tread water unassisted for three minutes.
• Ability to successfully complete a Pre-Employment Medical
• Be willing and able to work from Brisbane and safely arrive at work within two hours. Travel to and from work is at your own expense.

Rewards and benefits

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel:Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options:Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) andadditionalpurchased leave options for eligible employees.
• We’llgive you access to thousands of rewards:Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing,leisureand entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronicdevicesand professional memberships.
• We’llsupport your wellbeing:Whetherit’slearning to better support your own and others’ mental health, our interactive wellbeingappor your very own tailored nutrition plan.
• We’ll support your development: From day one, you’ll be supported with training and development opportunities to build your skills and grow your career. With a wide range of opportunities across the Qantas Group, you’ll have the chance to broaden your experience, explore different career pathways and take your career in new directions.

Bring your spirit to ours

We're committed to creating a workplace where everyone feels included, valued and safe. We value the diverse lived experiences, perspectives and backgrounds of our people and are committed to fostering a culture of inclusion and belonging. We welcome applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds, identities and abilities. If you have any support or access requirements, we encourage you to let us know at any stage of the recruitment process.

Ifyou’reready to step into a culture that will challenge and excite you,submitan applicationandlet’sexplore how we go places together.

Applications close on 18 November 2026, however we encourage you to apply early as the role may close sooner if we receive a high volume of applications.