QantasLink Cabin Crew - Brisbane

Sunstate Airlines (QLD) Pty Limited; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Air travel discounts

Flexible leave options

Wellbeing programs

Training & development

Job summary

Sunstate Airlines (QLD) Pty Limited – Brisbane QLD is seeking Cabin Crew to deliver exceptional service on our Dash-8 turboprop or Airbus A220 jet aircraft. This permanent full-time role is based in Brisbane and involves joining a skilled two-person crew, upholding safety standards and creating memorable experiences for travelers.

You will be at the heart of every journey, delivering warm service while prioritising safety and passenger comfort.

Qualifications

• Minimum 18 years of age
• Recent experience in customer-facing roles such as hospitality or retail
• Ability to swim 50 metres fully clothed and tread water for three minutes

Responsibilities

• Deliver warm, attentive service that makes every customer feel cared for.
• Keep safety, comfort and wellbeing front of mind throughout every journey.
• Anticipate customer needs and respond with confidence, empathy and professionalism.
• Work closely with your crew to deliver a seamless onboard experience.
• Take pride in representing QantasLink and creating memorable experiences for our customers.

Skills

Customer service

English communication

Teamwork

Safety procedures

Professional presentation

Job description

Sunstate Airlines (QLD) Pty Limited – Brisbane QLD

• Let your career take off delivering exceptional service on our Dash-8 turbopropaircraftORAirbus A220 jetaircraft
• Create meaningful moments everyday with our customers
• A permanent full-time opportunity based in BrisbanewithNational Jet SystemsOR Sunstate Airlines

As part of the Qantas Group, QantasLink proudly connectscommunities across Australia, guided by values that ensure every journey reflects the quality and spirit of the iconic Red Roo. Whetherrepresentingus onboard our brand‑new Airbus A220s oroperatingas part of a skilled two‑person crew on our Dash‑8 fleet, our Cabin Crew deliver exceptional service, uphold the highest safety standards, and create memorable experiences for our customers travelling. In this role,you’llplay a vital part in linking people,familiesand industries across the country,bringing professionalism, care and confidence to every flight while contributing to the essential network that keeps Australia moving.

The impact you'll make

As QantasLink Cabin Crew, you’ll be at the heart of every customer journey, creating a safe, welcoming and memorable experience from take-off to landing.

• Deliver warm, attentive service that makes every customer feel cared for.
• Keep safety, comfort and wellbeing front of mind throughout every journey.
• Anticipate customer needs and respond with confidence, empathy and professionalism.
• Work closely with your crew to deliver a seamless onboard experience.
• Take pride in representing QantasLink and creating memorable experiences for our customers.

Meet the team

Come aboard a close-knit team that brings warmth, care and professionalism to every customer journey. Working alongside experienced crew and operational teams, you’ll create memorable onboard experiences while ensuring the safety and comfort of our customers. No two days are the same, and you’ll be part of a supportive environment where teamwork, flexibility and a shared passion for exceptional service are at the heart of what we do.

What you'll bring

• A genuine passion for customer service and creating memorable experiences.
• Warmth, empathy and an inclusive approach to customers from all backgrounds.
• Strong written and verbal English communication skills.
• Flexibility, resilience and dependability in a fast-paced operational environment.
• A collaborative mindset and the ability to build positive relationships within your crew.
• Confidence in following safety procedures, company policies and operational requirements.
• Pride in your personal presentation and maintaining a clean, welcoming cabin environment.

Additional Role Requirements

To operate safely within the unique aircraft environment, you’ll also need to meet the following requirements:

• Minimum 18 years of age
• Have recent experience in customer-facing roles, such as hospitality, retail or a similar environment.
• Minimum reach of 212cm from the ground (fingertips must reach past 212cm, with both hands at the same time and barefoot)
• Australian or New Zealand citizenship/permanent residency with unlimited working rights
• Hold a passport with 6 months validity at time of offer
• Hold a current First Aid certificate, CPR accreditation, and Responsible Service of Alcohol 'Statement of Attainment' from a Nationally Accredited Provider, which you would need to have by the end of the recruitment process (or be willing to obtain at short notice)
• Maintain a high level of health and fitness, including the ability to swim 50 metres fully clothed and tread water unassisted for three minutes.
• Ability to successfully complete a Pre-Employment Medical
• Be willing and able to work from Brisbane and safely arrive at work within two hours. Travel to and from work is at your own expense.

Rewards and benefits

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel:Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options:Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) andadditionalpurchased leave options for eligible employees.
• We’llgive you access to thousands of rewards:Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing,leisureand entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronicdevicesand professional memberships.
• We’llsupport your wellbeing:Whetherit’slearning to better support your own and others’ mental health, our interactive wellbeingappor your very own tailored nutrition plan.
• We’ll support your development: From day one, you’ll be supported with training and development opportunities to build your skills and grow your career. With a wide range of opportunities across the Qantas Group, you’ll have the chance to broaden your experience, explore different career pathways and take your career in new directions.

Bring your spirit to ours

We're committed to creating a workplace where everyone feels included, valued and safe. We value the diverse lived experiences, perspectives and backgrounds of our people and are committed to fostering a culture of inclusion and belonging. We welcome applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds, identities and abilities. If you have any support or access requirements, we encourage you to let us know at any stage of the recruitment process.

Applications close on 18 November 2026.