QA Officer

Green's Biscuits Pty Ltd; Melbourne; On-site; AUD 80,000 - 105,000; Full time

Benefits offered by this job

Iconic products to work with

Retail discounts

LinkedIn Learning access

Additional week of annual leave after

2 'You do You' days per year

Paid parental leave

Job summary

Kinrise is a growing Australian food manufacturer in Melbourne seeking a Quality Assurance Officer to join the Quality team. You will report to the Quality Assurance Manager and help maintain and improve site food safety and quality standards across production.

Key duties include conducting inspections, GMP audits, investigating complaints, managing non-conformances, and supporting continuous improvement with cross-functional teams. A strong analytical mindset and collaboration are essential.

Qualifications

• Minimum 3 years' experience in a Quality Assurance role within a food manufacturing or FMCG environment.
• Strong understanding of HACCP, GMP, food safety and quality management systems.
• Experience conducting internal audits and managing non-conformances.
• Knowledge of GFSI standards and food manufacturing compliance requirements.
• Strong analytical and problem-solving skills with root-cause capability.
• Excellent communication and stakeholder management skills.
• Strong digital literacy including MS Office and quality management systems.
• A collaborative approach to influence across all levels of the business.
• Experience with SPC, continuous improvement or change management is valued.

Responsibilities

• Support and promote food safety, quality, and compliance standards across the site.
• Conduct product inspections, GMP audits, verification activities, and quality checks.
• Investigate customer and consumer complaints and non-conformances; implement CAPA.
• Maintain and review quality documentation, HACCP plans and records.
• Partner with Operations, Supply Chain and cross-functional teams for improvements.
• Assist with supplier quality management and non-conformance reporting.
• Support new product introductions ensuring safety and quality requirements.
• Deliver quality and food safety training and build a strong quality culture.
• Participate in audits and support calibration, validation, and verification programs.

Skills

QA experience

HACCP & GMP

Internal audits

GFSI standards

Data analysis

Stakeholder mgmt

Microsoft Office

Quality management software

Tools

Microsoft Office

Quality management software

Job description

Kinrise is a growing, privately owned powerhouse in Australian food manufacturing with some of Australia's most loved and innovative brands. We describe ourselves as a 'start up with scale' and have a burning ambition to grow our business. Formed in 2018 the Kinrise portfolio covers Biscuits, Breakfast, Baking, Bakery, and Snackfood categories and has 40+ years making iconic Australian food, with a rich Australian heritage that's grounded in family origins.

At our Kinrise - Snackfoods business, we are home to iconic brands such as Cobs, Lolly Gobble and Poppin popcorn brands. We describe ourselves as a 'start-up with scale' and have a burning ambition to grow our business.

About the role.

We are seeking an experienced and proactive Quality Assurance Officer to join our Quality team. Reporting to the Quality Assurance Manager, you will play a critical role in maintaining and improving site food safety and quality standards, supporting production teams, driving compliance and fostering a strong food safety culture across the site.

Key Responsibilities, include but are not limited to:

• Support and promote food safety, quality, and compliance standards across the manufacturing site.
• Conduct product inspections, GMP audits, verification activities, and quality checks to ensure adherence to HACCP, customer, and regulatory requirements.
• Investigate customer and consumer complaints, non-conformances, and quality issues, implementing corrective and preventative actions.
• Maintain and review quality documentation, production records, specifications, HACCP plans, and compliance databases.
• Partner with Operations, Supply Chain, and cross-functional teams to drive continuous improvement initiatives and quality performance.
• Assist with supplier quality management, including non-conformance reporting and performance improvement activities.
• Support new product introductions to ensure food safety, quality, and operational requirements are met.
• Deliver quality and food safety training and contribute to building a strong quality culture across the site.
• Participate in internal, external, and supplier audits, and support calibration, validation, and verification programs.
• Prepare quality reports, maintain accurate records, and provide ongoing support to the Quality Assurance Manager and wider business

About You.

• Minimum 3 years' experience in a Quality Assurance role within a food manufacturing or FMCG environment.
• Strong understanding of HACCP, GMP, food safety and quality management systems.
• Experience conducting internal audits and managing non-conformances.
• Knowledge of GFSI standards and food manufacturing compliance requirements.
• Strong analytical and problem-solving skills with the ability to identify root causes and implement practical solutions.
• Excellent communication and stakeholder management skills.
• Strong digital literacy, including Microsoft Office and quality management systems.
• A collaborative approach with the ability to influence and build relationships across all levels of the business.
• Experience with SPC, continuous improvement, project management or change management will be highly regarded.

Skills & Capabilities

• Strong commercial and financial acumen
• Highly results-driven with a focus on delivering growth
• Ability to think creatively and challenge the status quo
• Customer and consumer-first mindset
• Agile, adaptable, and comfortable managing competing priorities
• Strong communication and stakeholder management skills
• Passion for food trends and consumer insights
• Solid understanding of digital and social platforms

Kinrise's Perks

• Work with iconic products that Aussie consumers love.
• Access to retail discounts through Reward Gateway.
• Access to LinkedIn Learning to support your continuous learning journey.
• Additional week of annual leave after 2 years of service.
• 2 'You do You' days per year.
• Company paid parental leave for Primary and Secondary caregivers.

Why Join Us?

Kinrise is a fast paced, agile business that focuses on your talents and challenges you to perform at your best. An opportunity with us would mean:

An opportunity to work with leading Australian-made brands and products

An exciting role in a growing business with a great history and an ambitious growth agenda

Supportive and collaborative team culture

Kinrise is committed to creating an environment that welcomes all, celebrates our diversity in all its forms and fosters an environment of inclusion. We recognise that our unique differences are what sets us apart and how we succeed as a team. We are an equal opportunity employer.