Pump Systems Field Technician — Hands-On & Growth

MCG (Aust) Pty Ltd; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Ongoing training and development

Travel opportunities

Supportive team environment

Varied hands-on work

Job summary

MCG (Aust) Pty Ltd in Melbourne is seeking an experienced Service Technician to join our water and pumping solutions team. The role covers installation, commissioning, maintenance and repair of pump systems across client sites, with a focus on safety and reliability.

You will work closely with customers and internal teams, diagnose faults, prepare detailed service reports and support workshop repairs and stock management. A trade qualification is required, with a willingness to travel.

Qualifications

• Trade qualification in Mechanical or Electrical Engineering, Plumbing, Plant Mechanics or related discipline.
• Proven experience in pump servicing, maintenance or similar mechanical/electrical service environment.
• Experience servicing fire pumps and control systems is highly regarded.
• Strong fault-finding and troubleshooting capabilities.
• Excellent communication and customer service skills.
• Willingness to travel to customer sites as required.

Responsibilities

• Install, commission, maintain and service pump systems and equipment.
• Diagnose mechanical and electrical faults and carry out repairs per manufacturer specs.
• Perform routine maintenance and preventative servicing for reliability.
• Ensure all work complies with safety standards, environmental regs and procedures.
• Liaise with customers to understand service requirements and progress.
• Deliver professional customer service on-site and remotely and prepare reports.

Skills

Fault-finding

Customer service

Communication skills

Time management

Attention to detail

Service reporting

Education

Trade qualification (Mechanical or Electrical)

Job description

MCG (Aust) Pty Ltd in Melbourne is seeking an experienced Service Technician to join our water and pumping solutions team. The role covers installation, commissioning, maintenance and repair of pump systems across client sites, with a focus on safety and reliability.

You will work closely with customers and internal teams, diagnose faults, prepare detailed service reports and support workshop repairs and stock management. A trade qualification is required, with a willingness to travel.